Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Website
chewy.com
Category
Pet Stores
Listed on Five Star Index
2026
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Most recent review: October 2026.
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I want to give a shout-out to a lady named Ishia for sending me 💐. She assisted me with a return, due to my fur baby just passing. She didn’t have to do this act of kindness, but she did and I Thank you 🙏, so much it made my day, and it will never be forgotten 😊👏💛
BK
Bill K.
The best!
The best source of food for our dog who had specific needs and a special diet. They were fast and helpful. When we had to say goodbye to our dog we canceled our food orders and they were so kind to send flowers and a card for support of our loss. It was such a kind gesture that we didn't expect to come from a company. Thanks Chewy! Highly recommend!
MG
Morgan G.
I have to say Chewy is an amazing…
I have to say Chewy is an amazing company. We had our dog food delivered through the auto ship, which is super handy. Jacqueline went above and beyond at a time that was super hard for us. We had to put our dog down, and I had called to cancel our auto ship and let her know what happened. She was very sweet, she refunded me for the food we had leftover and she insisted we donate it. Then we get flowers delivered a few days later. I have to say all those sweet kind gestures is highly appreciated!!!! Thank you guys again for being awesome people!
RO
rose
Chewy Is Our Go To Site
My husband and I have adopted a little stray cat we found. Poor little thing needed a family. This is the second kitten we have adopted.
Chewey had everything we needed at the right price for our new kitten and older cat. Packages arrived on time. Love the quality!
We also enjoy buying the kitty grass kits! So easy to plant the kitty grass. Our two cats just love eating the kitty grass and its so good for them!
Of course, we needed a litter box for our new little cat and Chewey had just what we wanted and it arrived the next day.
What can we say other than We Love Chewy!
KC
Kate C.
CHEWY.COM IS LITERALLY THE BEST!!!!!
Chewy is simply the best! The few times I have had to reach out and contact them, to fix an issue with billing or subscription......they have been nothing but professional, never hesitate to make it right, and are extremely personable. Thank you Chewy.com. You are a Unicorn.
Ps. Judith in South FL is the best...j/s.
MH
Marylin H.
Very fast delivery, thanks Chewy
Chewy must have known I had some very sick fish. I placed my order of fish antibiotics around 6pm on Jan. 29th. Chewy notified me around 10pm(the same day)that my order had shipped. I received my order today Jan.31st around 12pm. Wasn't supposed to be here till Wednesday. Thank you, Chewy! You will be my first stop from now own. Marylin
PM
Paul M.
Satisfied Customer!!!
Just received a shipment from chewy. Probably an error on my part on the auto shipment. I called to request a return and refund. The refund was immediately granted and they informed me to donate the food. WOW! I'll definitely be retaining my account with them. Great customer service!
SG
Sheila G.
Chewy is the BEST!
Chewy is a wonderful store to satisfy you or your pets needs! Customer service is truly amazing! This online service my son introduced me to, for his dog that he rescued and I rescued one other best friend for myself! Chewy has quite a selection of toys, food, bedding, crates, collars, lead’s and leashes! Things for change in weather conditions and celebration for holidays! Even items you want for yourself to display your best friends/your new edition! They have a pharmacy that can provide medication or answer questions in regards to your pet’s needs. Chewy is my number one pet store! As long as I have Gus, I’ll continue with Chewy.com! I highly recommend them to just about anyone who has a pet (whether it’s a gerbil or a horse, dog or cat) they care about you and your Pets needs & wants! Very kind, compassionate, caring, nurturing, patient TEAM!