Angela M.
The Best
If there was a model of an excellent company it is chewy.com Chewy gives superior service.The website is easy to use with quick delivery. Chewy.com is the place to go for pet supplies. The prices are good too.
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Angela M.
If there was a model of an excellent company it is chewy.com Chewy gives superior service.The website is easy to use with quick delivery. Chewy.com is the place to go for pet supplies. The prices are good too.
Boglarka C.
I love Chewy!!! They are the best
Mandy L.
Victor M. in customer service is amazing. He replaced a faulty item for me with no hesitation and got back to me within literally 2 minutes. I highly recommend Chewy for all pet needs, and their customer service is amazing! Keep it up!
B J W.
I've been buying from Chewy since they first came on the market, before they were well known. I still do not know how they don't charge an arm and a leg for 40 lb of litter or pet food. They're auto delivery is easy to use and flexible to change according to needs. I find their prices Fair and their selection very good. But even on just the basics, they Rock! Any questions and customer service is right there. I am happy they are so successful because they have earned it.
Lesa
Unbelievable customer service. I placed my first order for a cancer medication for my son's dog a couple weeks ago. The medication was less than half the cost I have been paying at the vet. Unfortunately, within the week we received it, his sweet dog was euthanized and freed from her cancer. Not only did customer refund my money due to the circumstances, we received a beautiful vase of flowers with a very kind note on our door this afternoon. It came at the perfect time and warmed our hearts and souls. Thank you to Kayla at Chewy. We will always remember your kindness.
Lottie M.
Every person I have ever dealt with at Chewy has been SO helpful, courteous, and compassionate!!! These people truly CARE about our fur babies and us. They are TOPS. THANK YOU CHEWY! Lottie Merritt (and Boomer)
Heather S.
I am so grateful to Chewy for providing us several years of great service and on time deliveries. We recently lost our fur baby and had a shipment in progress, I messaged them over the weekend and asked if I could return the delivery once it arrived for a refund. They immediately got back to me and said no problem, they would refund everything and once I received my order to go ahead and donate it to a local animal shelter. WOW! How AMAZING and generous this company is! I also just recieved a bouquet of sympathy flowers with a written note from Chewy. I am so impressed with everything: they're communication, their customer service, they're generosity, and they're thoughtfulness. Chewy is a great company who genuinely cares for their customers and their pets! Thank you Chewy for being awesome!
A.S
THANK YOU TO CHEWY FOR HAVING THIS SERVICE AND THE WONDERFUL VETS READY TO HELP. Dr. Nancy, Thank you so much for your help and responding quickly in my time of need. CHEWY having this "chat with a vet" for free or a low fee for those who don't have autoship is AMAZING. To reach you was fast and easy. Some pets are members of the family and if a member of the family may have consumed something poisonous, poison control and 911 are free. Unfortunately the ASPCA is $75 for the same service and the wait time is long. It cost me precious time for my Mimi (16yr old Yorkie). Sadly during my chat with you, Mimi started passing away and did not make it. Sincerely, A.S.