Chewy.comReviews of chewy.com

Overall I'm pretty pleased with Chewy despite some minor issues. Recently they sent a package in the mail however I was confused due to the fact I hadn't placed an order. When it arrived, I was surprised to see that Chewy had sent a very nice card plus a personalized painted picture of my four legged son Chance thanking me for being a customer and they appreciated my business with them. It was very thoughtful of them to go out of their way for their consumers because a lot of companies now a days only care about money and its nice to see that there are still companies out there that put their consumers first.

Quick shipping, great prices

I cannot tell you how much I appreciate Chewy! I had auto delivery for my dog Hope every few months. My pup passed away and I forgot to stop the delivery. I called CS and explained and the rep could not have been nicer. She took off the charge and told me to donate the food. A couple of days later I received a beautiful flower arrangement from the CS rep/Chewy. I've never had such an experience with a company and I can't explain how much it means to me. Thank you

So I bought the wrong flea med cat size and chewy by chat helped me in minutes and processed the return, couldn't have been easier. Helpful,Easy and Painless. Thank you Ivan P and thank you Chewy.

I have used Chewy for several years and have always been very happy with their prices and service. Unfortunately, my dog passed recently. I contacted Chewy to tell them that I no longer needed my account ( and the reason why). I received a very personal and sincere email back which I thought was so kind and completely unexpected. Not only did they double check that my autoship was canceled and my account closed. They credited my account for a recent order that I hadn't even opened yet. Then the following day I received a beautiful flower arrangement from the same person who I had been emailing along with a personal note. It just blew me away that a company would be so thoughtful and go out of their way to show it. I will be telling everyone I know with pets to consider using Chewy, and when the time comes that I get another pet, I will most certainly do all my business with Chewy.

Chewy has been committed to deliver their product. I reviewed a bad review because the delivery did not come as quickly as they said it would. 2-3 days to deliver at my address. When I reached out to CHEWY, they made it good with me. They took care of the problem immediately. They got another order to my home within 2 days, and I was happy with this experience.

Thanks Chelsea for the flowers. Chewy was so kind to refund a product since my fur baby passed away. To my surprise, they had sent me flowers. Chewy will be the only site I order my pet stuff from.

I always have a good experience with Chewy. The company stands behind the products and will take care of you if you receive a damaged shipment. I highly recommend Chewy.