Chewy.comReviews of chewy.com

Chewy is fantastic. I've ordered from them so many times, and the shipping is always super fast and they have great deals on their products. I've bought cat litter on there for like half the price I'd spend in-store.

Chewy is the best I had ordered food for my puppies and I received a message the food was delivered. Checked everywhere around my house I couldn’t find that a box was left. Called the customer service number and without hesitation they sent another box of food to my house

I received a dozen yellow roses today from chewy.com in regards to the passing of my sweet fur baby Sampson. I am so moved and touched by this compassionate gesture. Thank you Shante of chewy com.

I don't know what I would do without chewy.com. I ran out of dog food the other day thinking I had more in the basement but didn't and in one day I had my 40 lb bag of dog food delivered. I love chewy and can always count on them to get me what I need and to get it quickly for a reasonable price. I can't say it enough I love chewy.

I called... and a human answered. In 2022. I couldn't believe it when the phone just rang. No automated message. No ads or crappy music. No endless list of menus. Just a ring, and then Christian. He let me know they might be recording the call, then we got right down to business. I was calling regarding an order that had been canceled for an unknown reason. Christian let me know that the issue isn't uncommon and he'd look into it straight away. He pulled up my account based on some basic info, and he reinstated the order to be shipped the same day. He even gave me free shipping for no reason at all! Also, it's worth mentioning that it was 2:30am MT in the US. I had no idea that service like this still existed in 2022. A true breath of fresh air. Thanks Christian! And thanks Chewy!

I had ordered CBD for lungs because my because my Bichon has lung cancer. She did not make it before we received it. I called to get a refund and Ismael answered my call. He was so kind. He not only refunded my money within an hour, but the next day gorgeous flowers were delivered to me with a sympathy card. I will be a Chewy customer for life. Thank you, Ismael, for your thoughtfulness.

Customer Service at its BEST !!! with CHEWY.com My AutoShip Order was left in my driveway by the carrier. When I took my car out of the garage, I drove over the 40 pound bag of dog food - about $80. When I called them to report it, they immediately sent out a replacement bag although I had told them that much of the bag was fine but they sent the replacement anyway. I got the bag of food the next day - at my front door. Chewy you're the best.

The people at chewy have exemplified kindness more than once in the years I've been a customer. There have been some rough spots at times, but for me, the rough patches are overlooked, and erased when they hire employees and supervisors that are not only kind humans, but people that exude compassion and take the time to do such things as send flowers when another persons heart is broken. Thank you Chewy for not only the products you offer but for the important stuff, the "good stuff" that means so much to others!!!