Chewy.comReviews of chewy.com

I liked Chewy's until they caved to the cancel culture. I will not do business with them again.

I will no longer shop at Chewy. A pet store has decided to get politically involved with cancel culture by canceling My Pillow. Mike Lindell shut down his factory to make face masks at a time when the American people needed them. Chewy has decided to cancel an American made pet bed and prefer we buy Chinese made pet beds. Going back to PetSmart and Tractor Supply.

Chewy quit selling dog beds made by Mike Lindell, I quit buying from chewy. This is very very sad.

Not gonna shop Chewy cuz you dropped a real patriot.

They hate conservatives and don’t want us to shop there.

So I ordered $55 worth of stuff off the site. Kept hearing ads,so i wanted to help support another business besides Walmart and Amazon but boy was I disappointed. The price wasn't any cheaper unless you signed up for their auto reorder. They make you create an account in order to just place the order. Annoying but no biggie. It took 4 days for them to process the order, ok no big deal again. They email me one of the items is unavailable and they are going to give me the money back. Annoying but again I tried to brush it off as not a big deal. So after I got some of my stuff I noticed the items I specifically went to buy on the site ( but bought other things while browsing) hasn't shipped yet. So I check my emails see nothing new about it. Its been awhile so I go into account and check the order only to see that they took it away and they are out of stock. 🤔 I'm just curious when was i going to be notified? I get things happen, but it was just 1 after another and you just have things up online that you don't have in stock. If I bought 2 items that they apparently didn't have, how many more is on there they don't have? I just think they are very unprofessional. I should have just ordered off Walmart and I would have had my items in 2 days and not have to worry about buying things they don't have in stock. Just all around not a good experience 😕 now I'm trying to delete the account and of course its not easy 🙃

I've been using Chewy for about 8 months now. The first few times I received my autoship there was no problem. Now after that I've had a situation every single time. Either the cans of food are broken, they send me only one item but charge me for the complete order. I mean this goes on everytime. I'm finally done with the company. If you use autoship make sure you get what you pay for. I'm beyond disappointed. I never thought they could be this disorganized.

Needed my shipment sooner than later. I have a Rottweiler puppy who is growing up faster than we can track. I contacted them Feb 2 to accelerate my shipment. I couldn’t set it before Feb 4 so I made arrangements to work around the order until a few days after Feb 4. On Feb 6, the order still hadn’t shipped. I got online and chatted with customer service. I stated my problem and asked when it will ship and the person never answers!! I later got an email from chewy saying the order was delayed but that it probably wouldn’t be cancelled even though it had still not shipped. I would have to refuse the order! This is no way to provide good customer service! By the time I have to make sure the shipment is refused I will have spent way too much time with this order. I ordered from Amazon!