Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Coastal B.
I continue to have nothing but issues with my auto ship of my dogs food. Due to allergies I need this food regularly and the shipments pend for days then cancel with no explanation. Highly annoyed with their service
Lori B.
Amazing company! I've ordered numerous products over the years...just happened to order something my vet told me was possibly not safe for my dog, I emailed chewy and immediately they reimbursed me without asking. A week or so later my other furbaby passed away unexpectedly, chewy sent a HANDWRITTEN sympathy card and fresh flowers delivered to my home!!!! You just can't ask for more companies like this!!!!
goddess
Every company should be like Chewy. The level of customer service is so great, every single time. 100% recommend. Not buying my pet food anywhere else, ever.
Alison M.
I had to unexpectedly put my cat down yesterday so I called Chewy today to cancel her auto-ship. The representative was so kind and helpful. Did a full refund of the food I had left and when I asked how to return the food, she recommended I donate it to a shelter or my vet. This was a very pleasant surprise. I'll be taking the food to my vet tomorrow when I go pick her up. What a wonderful company. I highly recommend them.
Ken H.
I wanted to send my great-full thank you’s. I ordered a Birthday box for my Jackson and he loved the toys that came with it. He has not stopped playing with the Birthday Cake and the Cup Cake. Best toys. He also loved the Birthday Cake treats the best out of the treats that came in the box.
micki
ONLY HAVE SUPER WONDERFUL THINGS TO SAY ABOUT CHEWY. Just have to add.....LOVE NEW COMMERCIAL ABOUT THE PEANUT BUTTER BOX!! My Olivia takes meds twice a day with peanut butter. They know!!!!!
Laura H.
I had my last order of dog food sent to the wrong address-- across the country. (Totally my fault). I emailed Chewy explaining my dilemma and was hoping for maybe a discounted replacement order? Within an hour they responded and they were gracious enough to send me replacement order free of charge to the correct address. Thank you SO MUCH Chewy cause I really couldn't afford another full order.
Sue V.
I ordered a shirt for my dog and it was a bit small. I chatted with a rep from Chewy and not only did they issue me a refund but put the bigger size in my cart and waived shipping. They also didn't want the original shirt back - said to donate it. Wonderful service!
