Chewy.comReviews of chewy.com

Our kitty was struck and killed by a car last week. I called Chewy to cancel any further orders and also the order in the 'Q'. Chewy said the order was already shipped but said they would refund us the cost and asked that we donate the food to a shelter or other agency. I told them I was grateful. Just today I received a bouquet of flowers from Chewy. I am overwhelmed by the kindness of Chewy. When the time is right and we get another pet, you can be certain that we will order from Chewy again. Thank you Chewy.❤️

I am blown away by the kindness of Chewy.com. I wrote to them the other day in regard to returning some unopened food for a refund that we hadn't used due to putting our pet down. They wrote me back a very kind note in regards to losing Gus. But gave a full credit for my entire autoship order ($150) and said to donate the items to another pet in need. Then a couple of days later, we get flowers and note from them. How amazing is this company!! Thank you Chewy.com for your kindness and love. ❤️

Excellent customer service. Fast, reliable, Fedex delivery. A+++

My little Sofie girl passed away last week. I contacted chewy to let them know that I will no longer need their services. I received beautiful flowers from these very caring people. I have used their services for years and have always been satisfied. Customer service is wonderful and if you have any issue it is immediately resolved. So thank you chewy for your thoughtfulness at this difficult time

I’ve used Chewy for years now and I’ve never been disappointed. They do have the best customer service ever!!!

Can I give them a 100 stars??!! They have above and beyond exceeded my expectation in consumer service. I feel as if I was speaking to true caring humans-not the standard your number 1,000 calling today. Thank you Chewy and all those kind hearted individuals in your company that make you who you are!

A week ago we had to have our boy put to sleep after he had been with us for almost 14 years. A couple weeks earlier I had placed an order for his prescription dog food and we had never even opened the bag. I contacted Chewy to see if I could return the food. The lady I talked to was extremely kind and informed me that she would credit my purchase price and asked me simply to donate the food. Later that day a lovely floral arrangement was delivered to my home with a beautiful note from the Chewy Family. This kindness will never be forgotten.

After losing my six year old mastiff to kidney cancer this past week I came home to her ashes today and beside it a flower delivery and message from Chewy.com. Not only are the products and prices great the customer service and kindness are outstanding. Thank you chewy for making a difficult day a little brighter.