Chewy.comReviews of chewy.com

I live chewy buy all my pet supplies from there. But I have to say peanut box commercial is the best one I have seen 5 stars.to who ever made it but I have to tell you the st Barnard has a pink collar on but it is a male dog.

We recently lost our 17 yr old hound,Susie. I was trying to delete her profile and was unable. I emailed Cbewy and received an email back from Dayna. She didnt just remove the profile she offered heartfelt condolences. Today a beautiful flowers arrangement was delivered. This company truly knows the love we feel for our pets. Thank you for being part of our family. Laura and Ed

I absolutely love Chewy! We just lost one of our senior chihuahuas and I had to call and do a shipping address. The customer service rep went over the names of our fur babies and bird and that's when it was brought up that our Kelso passed away. She was very sincere about losing him and about 2 days later we had a knock at our door and got a delivery of flowers! I looked at the card and it was a sympathy card. I have never known a company that took that much care into their customers and fur babies!! I've never had any issues getting our deliveries and prices are better than the stores. I'm so impressed with chewy!

I have been a Chewy’s customer for many years. A week ago, I had to call Chewy’s and cancel a prescription for my German Shepherd, Truman, who was 13 years old and I had recently lost. Yesterday, I received a dozen yellow roses from Chewy’s in Truman’s name. What a thoughtful gesture! Totally unexpected and one of the reasons I will continue to be a Chewy’s customer.

Our family is beyond impressed with Chewy. The employees and their empathy are beyond amazing. We lost our dog Dixie recently and I had just received her supply of costly vitamins. They could not take them back but gave a refund and many sincere sentiments from employees but what blew my mind was the gorgeous, fresh flowers they sent with sincere condolences. Who does that? That was so generous, thoughtful and appreciated by our family. I wish I could upload a photo. They are simply beautiful. Thank you to Chewy and all their wonderful employees who really care about our pets.

This company does everything well! From customer service to shipping. I have never had such good customer service that honestly goes above and beyond your expectations! Thank you guys so much! We could all learn something!

I recently purchased $100 of cat food. After using only a few of the cans, I had to make the hard decision to have my beloved cat euthanized. I called customer service to see if I could return the remaining cans, expecting a "no" answer because the food had been packaged in lots of 12 or 24 cans, and I didn't have a full lot of any type. To my surprise, I was given a full refund, and encouraged to donate the remaining food to a pet shelter. The customer service representative I spoke with was extremely compassionate about my loss -- so I got some grief counseling as well as a full refund.

I had ordered a crate for my dog and during shipping I was given a crate just like it. I had emailed chewy to see if I could possibly return the crate I had purchased and they responded within hours. They had already refunded the money and requested we donate the crate to a rescue/humane society. I haven’t ordered from chewy much but I will be ordering more often. A company that cares will always get my service!!