Chewy.comReviews of chewy.com

My order got lost in the FedEx in Reno and Chewy was right on it sending me a replacement within 2 days. Best prices and top notch customer service.

Chewy is a wonderful company. They care about you and your pet. When my pet passed they sent a message and flowers. I donated my pet food I had just ordered to the humane society and they refunded our money. It is so nice to know their is an amazing company out there like that. Few and far between but Chewy is the one. Thank you! Bob and Sandy Nelson

I want to Thank Daniel and the Chewy family for the lovely flowers sent to our family after the loss of our beloved Willie your kindness was so welcome during this difficult time. Once again thank you

I have been using chewy for years and their customer service is beyond reproach. I have always had very pleasant interactions but the most recent takes the cake. My 16yr old pup crossed recently and when I closed his profile I recieved an extremely kind email with their condolences. A few days later flowers arrived. From the Chewy team. Again sharing how sorry they were,and asked that I give my other two extra love from the chewy team. If that is not excellent customer care than I don't know what is.

I've been shopping for over 3 years for my two cats and never had a issue with Quality Control at Chewy. The one time I had a issue with food which was probably Fancy Feasts fault (rancid rotten food in a container). Chewy refunded me anyways no questions asked. I love being able to get ahold of someone at Chewy, with Amazon its very difficult to get a human.

Chewy has the best customer service I've had the privilege of working with. They always replace faulty products and are quick to process refunds. I'll continue to purchase from Chewy and I'm completely satisfied with their customer service. Great business to deal with!

I want to compliment Chewy on their commercial with the two dogs chatting. I will never forget this commercial. It makes me laugh every time I see it. Please never stop running it. The voice of the large dog waiting for the peanut butter is the funniest thing I've ever seen. Whoever thought of it is a genius. I replay it over and over and my daughter also loves it. My daughter played the commercial in her car the other day and we laughed so hard. Also love your products. Thanks for that genius commercial. You should play it more often . I will never get tired of it.

I get monthly autoshipments for my dog. And I love the fact that I can skip or add items for a particular month. Like this month, my girl was well stocked on her foods. So I skipped those for this autoship and added a St. Patrick's gift box to the order instead.