CTgoodman
Service and pricing is always the best!!
Service and pricing is always the best, they always answer the phone and help you. We have used them for four pets food, toys and supplies for years.
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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CTgoodman
Service and pricing is always the best, they always answer the phone and help you. We have used them for four pets food, toys and supplies for years.
Ruth
I can't say enough about Chewy. I signed up for the auto-refill of my dog's medications and it made everything very easy for me. I was able to ensure she had what she needed and I didn't run out. Then she passed away. I notified Chewy to stop the auto-refills because of the situation and they were immediately responsive and very kind. I received a note of sympathy and recognition for my dog from Shakira and the Chewy Family. This meant a lot to me and I will never forget their kindness. Very few companies today show that type of consideration for their customers. Great job Chewy!
Kelly Ford B.
I love Chewy! I receive excellent quality food for my kitties and the best customer service out of any business I currently deal with!
Vee S.
Chewy representatives are always available. My order for Weruva meals and more ( great product) was delayed by several days and needed for a sick dog who took a liking to my dog's food. A Chewy rep transferred me to a supervisor who rectified the situation by locating the product and getting it the location before we were down to our last container. Well done !!
Laurie L.
I really cannot say enough good things about the positive experience I had with the customer service department. Not only did they resolve my issue and super quickly but they were so kind to acknowledge the difficulty I was having with my situation. It felt quite special and I certainly will continue to be a customer, solely based on this interaction. Thank you!
Kathleen
My cat is on a special diet, and Chewy always delivers on time. I have also purchased various cat toys and treats over the past few years, and all were exactly as described. My cats enjoy the treats immensely. 😋
N C.
I cannot say enough positive things about CHEWY.COM. Their Customer Service is exceptional. I accidentally made an error on an order and they corrected it and it was my fault. They thanked me for being such a loyal customer. The CSR was so kind.
Dorothy W.
variety, pricing, delivery speed