Rachel S.
Chewy and their customer service is…
Chewy and their customer service is great. I love reading comments on Reddit about how great they are. Keep up the good job over there.
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Rachel S.
Chewy and their customer service is great. I love reading comments on Reddit about how great they are. Keep up the good job over there.
Victoria C.
To Chewy family and Kenia, Thank for your beautiful sympathy flowers Lumpy was a wonderful cat. I miss him so very much. Your kindness is overwhelming. Thank you Victoria Causgrove
J B.
I wish more companies were JUST like them. I run an animal rescue, I order almost every week. They are second to none as far as pricing and customer fairness. I would give 100 stars!!!
Kathleen B.
We love Chewy! They have excellent customer service, toys, beds, and products our dogs love and so do we! The service is what really stands out. I’ve asked to return various things over the years due to a change in my dog’s diet or health and every single time Chewy’s team credits our card and then asks us to donate what we bought to a local shelter. WOW! That feels great to be supporting a company that is aligned with our values. Thanks, Chewy. Five big barks in your favor!
Cheryl S.
most compassionate understanding people i have ever dealt with! I lost one of my pups and had to cancel his perscription order which was shipping that day. Not only were they wonderful on the phone and took care of cancelling the order, a few days later, flowers and sympathy card showed up at my door. I was totally shocked. I have had pups for over 45 years now, and have used Chewy for years, they have a customer for LIFE!
Sonya B.
We’ve been using them the last year and we’ve been more than happy with their service and the prices and selection.
Toni S.
Have been getting autoships of dog food for years and occasionally other products. Rarely have any issues. On the rare occasion that I need to contact them, they respond immediately, without hesitation to rectify my problem. Their prices are competitive. I could not ask for more.
Hannah H.
Absolutely love this company. Made my first purchase and I mistakenly read dimensions wrong so the cage I ordered was absolutely perfect condition and material but it was too big for the space I wanted it in. I reached out to customer service and in minutes got a response to help me out. Will now be a regular customer!