ChefpreserveReviews of chefpreserve.com

ADDENDUM SEVERAL MONTHS LATER: THE COMPANY EMAILED ME, BASICALLY BRIBING ME WITH FREE PRODUCTS IF I'D REMOVE THIS REVIEW. I DID EVENTUALLY GET MY REFUND, BUT IT TOOK MORE THAN A MONTH OF IGNORED EMAILS AND FRUSTRATION. MY ORIGINAL REVIEW: COUNT ME AMONG THE MANY REVIEWERS WHO ARE DISGUSTED WITH THIS COMPANY. THEY HAVE A SATISFACTION GUARANTEE. THE PRODUCT DIDN'T WORK FOR ME. I COMPLIED WITH ALL THE PROVISIONS OF THAT GUARANTEE, INCLUDING SENDING PHOTOS OF THE DEVICE AND PACKAGING AND MAILING THE RETURN. IT'S BEEN A MONTH SINCE I INITIATED THE RETURN. USPS TRACKING SHOWS THAT THE RETURN ARRIVED AT THEIR FACILITY TWO WEEKS AGO, AND NOW I CAN'T GET ANYONE TO REPLY TO MY EMAILS. STILL WAITING FOR MY $150.

I found that the medium bags did not always work well. Some did and most didn’t even with one item On the bag. I also found most of the vegetables were wet & smelly after a few days even though all of the air had been sucked out. It probably works better with items you want to put directly into the freezer. I through out a lot of vegetables that normally would have been still good after a few days even though very smelly & wet.

I have emailed them. I did not receive my product. They will not respond. There is no number to get a hold of them and they will not respond on an email. Unbelievable.

this company is terrible on returns. i purchased the product before i read the reviews. chatgpt warned about sealer not working as well as a pain to return. the vendor offered me a 30% discount and i refused. i had to send pictures.it took a week to get return label and only received my refund when i said i would dispute the charge with amex. CAVEAT EMPTOR(buyer beware)

There is a 6 month complete warranty on the Chef Preserve Vacuum and a 2 year warranty as well. Mine is 8 months old and will not charge now. I have reached out to Chef Preserve via email and on their website, with no help at all. I need it at Christmas time to send goodies. It's a great product but has no active customer service.

I purchased the chef preserve sealer a few weeks ago and It works great, removes the air quickly, and keeps items fresh. I had so much fun organizing things that I ended up using all 50 bags I purchased. There were 2 bags that didn't work, one that I must have ripped the seal when opening, but all the others worked great. I have had them in my fridge & freezer for 10 days now and all of them are still fully sealed. My fridge & freezer have so much more space now and looks so organized. I have even washed several bags and reused them with no issues. Not sure why so many have posted poor reviews, maybe company needs more quality control before shipping? Thankful I'm one of the lucky ones with a working product. I even reordered 3 more to give as Christmas gifts.

I'm surprised with the bad reviews. My sealer works great from day one, and I'm using it daily. I hope it continues to work, because I love it.

So far its horrible, its not holding a charge . When it does it not pulling much air out. Forget trying to use it with liquid. Bought 3 of these . 2 for gifts . I am embarrassed to have thought these are legit. The concept and idea are good . The product not good at all.