ChefpreserveReviews of chefpreserve.com

The device has worked, but when I used it to hold my strawberries. The next day, I found the strawberries, having been under pressure, soft and damaged. They lasted a shorter time than when I had kept them in their original container from the grocery store. Bananas also did not do well. I used it for cookies and it pressed them together so firmly that I could not separate them. In order to eat the cookies I had to take three of them mash together and eat around the edges. Definitely a bad guy.

Excited to receive the product and put to use. Unfortunately, the product did not work - light was on showing it was activated. I thought perhaps there was a flaw in the bag. I opened another bag nothing. I did submit a form requesting a return label on their website under contact us - two months later no response. $99.00 for a product that does not work nor the company responding. Very poor experience.

I received mine about a month ago. I use it all the time. I used it on 1/2 of an avacado on a Tuesday. Didn’t return home until the following Sunday snd it was still green and tasted as greasy as it did when I first cut it open. I’m telling everybody that they need to get one. I do wish the glass containers were less expensive. Otherwise, it’s great

Ordered from hawaii and paid almost one month ago and still no delivery in sight ! When complaining I receive a letter of apology but no inquiring about the merchandise who is stuck or lost in SFO for 2 weeks! This company does not care about customers! Do not buy from them !

Would not recommend this item. Bought in August 2025, stopped sucking the air out. Can't get a replacement or refund.

I had liquid go into the vacuum. I couldn't open it to dry it and contacted the company by email. They responded the same day apologizing, wanting my address to make sure it was the same so they could send me a replacement with no charge. I responded with my email the next day. They sent me another email the same day thanking me for responding, giving me tips about the liquid and said they will be sending the replacement out immediately. I was so grateful of their immediate attention and how gracious they were. I don't understand the other reviews but I in no way had the same experience.

The convenience of a handheld sealer with reusable bags is excellent. I have used mine every day since I received it. My first order, even though the receipt showed it was delivered it was not and when I contacted the company to let them know it was not delivered. They sent me a new order right away and did not charge me. I do not have any issues with this company or their products.

OK, so now they just sent me a new email today from another Customer Service person asking me what they can do for me. Heck, I just want my measly credit they STILL owe me. Really a poor company to do business with and read other reviews the product SUCKS! What a crappy company service! Don't buy from them as they are extremely difficult in honoring their return policy. Did exactly what was stated in my decision to return it and they tried to bribe me to not send it back. Never again will I consider any of their products! Way to go Wade in CS,you ruined your companies reputation!