Phyllis S.
I had an issue with the product
I had an issue with the product. I can't say I've ever had such a prompt, hassle free experience with customer service. Another sealer is on its way. Thank you Kaitlyn for all your help.

Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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451 approved reviews, newest moderated first
Phyllis S.
I had an issue with the product. I can't say I've ever had such a prompt, hassle free experience with customer service. Another sealer is on its way. Thank you Kaitlyn for all your help.
customer
The vacuum I bought must of had a defect, so I contacted the companies help line, they were so responsive! I’ve had the unit for over a year, but it quit working. Within 2 days they are sending me a new unit! Can’t get better service than that !!! Thank you Chef Preserve
J S.
The Chef Preserve is the greatest food preserver on the market. It is compact, fits in your kitchen drawer. The bags are reusable (dishwasher safe) and easy to fill and seal. I recently ordered the glass containers and can't wait to use them.
ronald S.
I ordered the Chef Preserve a few months ago and was delighted with the prompt shipping. After receiving the sealer and bags I was pleased with the ease of using it was and recommended it to my children. After about six weeks I had a problem with it not vacuuming out the air. I contacted the Company and explained my problem, what really amazed me was they answered my email THAT day and asked a few questions about my problem. I returned the answers to them and received a response that they were shipping me a new sealer right away!! I have never had this experience with an internet company before. I highly recommend this company.
Dawniel M.
I have been using Chef Preserve for about a year now. Once I figured out the importance of sealing the bags using the provided clips I could’nt be happier. I use this vacuum system for all of my freezing needs. I’m single but find it frugal to purchase family packs at Sam’s wholesale club. These bags allow me to separate into single serve meals all while keeping the food fresh and ready to cook. It works well for both raw meats and cooked leftovers. The reusable bags are easy to clean also. I’ve cleaned both ways - by hand with dish soap and also in the dishwasher. Works either way and hasn’t affected the ability to reuse them. My niece recently bought her first home and I bought her the Chef Preserve set with the 30 bags as a housewarming gift. She loves it also! Her mom bought her more bags at Christmas. A great deal at a great price. I’ve seen some negative comments about the price of the reusable bags. As many times as you can reuse them it turns out cheaper than buying the plastic bags that always seem to allow air and freezer burn in. The money wasted on freezer burnt food in the long run is enough to make the purchase pay for itself.
customer
Had a problem wth the item and they were right there to help with it
Nikki G.
I loved the product it work great in my kitchen saving money from buying bags and keep the product frozen and preserved plus give me extra space in the freezer and easy to wash The only problem I have is trying to close the bag with the little gadget , most of the time it does not work right and it takes a while to close it I bought 30 bags of each SML The containers R great too Told my sister in Hyannis Mass and she loves the product too Best Nikki Goodman 9801 Log House Ct Gaithersburg , Md 20882 240 731 0319
Karen
I reached out in regards to my charging cord, they sent a response quickly and helped me with getting the item I needed. It was probably the best customer service i have ever had.