ChefpreserveReviews of chefpreserve.com

I purchased my Chef Preserve back in June of 2025. I love this as it works so well. My Chef P quit working last week and I contacted Customer Service. They responded immediately to deterime my issue and they are sending me a replacement, as it has a 2 year warranty. The Customer Service team is fantastic for their Support.

Great experience from start to finish! They were responsive, replying promptly to my emails and the entire process was seamless! Highly recommend

I had an excellent experience with the people at Chef Preserve after my bag sealer quit suctioning after a few months. They totally exceeded my expectations from beginning to the end. They were professional, friendly and made the entire process so easy. After I tried everything they asked me to try, but with no success, they are sending me a new one immediately. I love the Chef Preserve bag sealer and would 100% recommend it to everyone.

I love the Chef Preserve system. It so much simpler to use than a big Food Saver system for just one person. The glass containers work so well for my needs and the EXTRA Large container is perfect for a loaf of bread and I am now not putting half a loaf in the trash every week. Thank you for such an efficient and useful product. Along with the excellent customer service.

We love our Chef Preserve. Amazed at how long things last… particularly avocados NOT turning brown. The customer service is one of the best with which we have dealt. Quick and clear responses! So rare these days. Thank you. We can’t recommend you highly enough. Fred and Kathy

I have a defective tool that is two months old. I have emailed several times because it still should be in warranty and get no response. I have ordered 30 bags +2 orders of the glass containers. I can’t use any of these without the tool. The warranty is no good if you can’t get them to acknowledge it.

The asst was excellent in handling my request! Very kind and did exactly what I asked her to do!

I had ordered the chef perserve hand machine, as a friend highly reccomended. It shipped pretty fast, but even after charging 2 hrs, and then again overnight, the charge /vacuum only lasted thru 2 small bags. The charge died. I tried several times, so I contacted Chef Preserve, and after sending a video of what happens, they agreed to send me a new one. Got within 5 days, and it works fantastic. Highly reccomend. Dawn Neal