ChefpreserveReviews of chefpreserve.com

I had enjoyed my ChefPreserve for a few weeks when one day it just stopped working. It made all the noises that it was working, but it wasn’t sucking any air out of the bags. Tried everything: a new bag, sealing with the little white bag sealer device and ensuring the bag was clearly totally sealed and it still did not suck the air out. Contacted ChefPreserve and after a few short questions to troubleshoot the device, I find that they had already shipped me a replacement free of charge! Now THAT’S great customer service! I was so prepared to argue the point, but they took that away from me with their kindness, professionalism and clear intent to keep a satisfied customer. Since then, I have ordered three of their glass containers for storing my liquidy food items and can’t wait to use them! ChefPreserve ROCKS and they definitely stand by their product. This is what makes for a long-term customer, in opinion. Good job, CP!

I use to have a meal sealer but it was big and you had to use a roll of plastic. This is so convenient and I love the containers.

I was so impressed with the bags that I ordered the glass containers. These products really help preserve the food. Our food is lasting about a week longer than usual. Thank you for your product and I intend to purchase more.

I ordered the device and I am not happy at all, the bags do not seal, I have emailed Chefpreserve 3 times asking for assistance to no avail, no call, no email nothing. and you can't call them. Absolutely ridiculous. I want to return it for my 30 day refund but I cant get in touch with anyone to send me a return information, or a resolve to the situation. I received it a week ago... been emailing every since no response... very upset and dissatisfied !!!

my old vacuum system wouldn't hold bag tight enough to get a good seal, and I was just tired of cutting all bags needed, and then sealing, and then filling and sealing again. and i love the idea of the reusable wash and use bags. I'm very impressed the way that the food stays so fresh even after a week in the fridge, even the veggies, and precut bagged stuff( shredded lettuce and cabbage). I'm almost ready to order more bags, or the glass storage containers. i would(did) recommend this to other people. LOVE THIS SYSTEM

I had an issue with the bag staying sealed when filled with ground coffee. I emailed the company on the website. I received a very timely response and in subsequent emails a suggestion to double bag. It worked. The time given by Christine to the problem is almost unheard of these days. I am very impressed with the sealer and also with the customer service.

I have purchased two of these fabulous gadgets, the first as a Christmas gift and, immediately after seeing it, one for myself. I had an "almost never used' vacuum sealer for years due to the cumbersome size and process. Now, thanks to Chef Preserve, I am vacuum sealing everything. It is very small and sits handsomely on my countertop, always charged via USB and ready for use. Whether stored in the pantry, refrigerator or freezer your food will stay fresh longer and you will have much less waste. Recently I vacuum sealed some bulky clothes for a trip and tucked the unit into my suitcase for my return trip packing. Additionally, the bags are REUSABLE, just wash by hand or in the dishwasher! This machine is a win-win.

I had an initial order placed and it seemed to get lost with the carrier and didn't get delivered. I was quickly sent a replacement and the communication was great