ChefpreserveReviews of chefpreserve.com

I've had my system for a few weeks and have used it to store cookies, bread, brownies, leftover chicken and misc leftovers. The system works great! Love that I can use it with one hand! Customer service was grerat when I had a few questions. Fast and pertinent replies.

Living alone presents problems with keeping food fresh; this product has almost eliminated any spoilage of fruits & veggies and freezer burn of meats & breads. I was hesitant to purchase, but so glad I did. It works perfectly & is easy to charge after use. Thank you!!

Unacceptable business practices. I ordered bags, 2 weeks ago and have not received order confirmation. Had to email their customer service and still waiting for a response. The product itself is not that great. There are better alternatives for less money. Update: The company never responded. However, they now sent me , and charged me for 2 orders. Mind you I placed the second order because I received no confirmation of the first, so I thought it didn’t go through. Now I have a ton of bags that will last me a lifetime. Absolute lack of customer service Update #2: they contacted me and apologized. Said that confirmation emails were sent. Doubtful since I scanned all incoming emails even those marked SPAM. They did one thing right. They reimbursed me for the duplicate order. For that, I am revising from 1 start to 2

In today's world with so much online shopping, it can be such a challenge to have to return an item. I purchased a preserve chef vacuum sealer some time ago. I honestly don't know the date. It failed on me a couple weeks ago. It simply would no longer charge. I noticed on this company's website they have a two year Warranty. The actual expense of this item is not high. I had no anticipation of getting an acceptable solution when I emailed the company. My email was responded to rather promptly. A representative named Kaitlyn presented a series of questions with which I provided answers. She quickly determined my practices were in the guidelines for proper use of my vacuum sealer. A new one was shipped to me promptly at no charge! I have no idea how many friends and family members I have been bragging to about this amazing device which I know several have purchased. The first thing I did after purchasing my vacuum sealer, was go to Costco and return the big heavy sealer sitting on a shelf in my pantry, lol! I have never looked back. I give the highest praises to this company. It is a low cost purchase, but a top shelf customer service experience! David L. in Lincoln, CA

My wife was absolutely in Love with her vacuum sealer . Lightweight, powerful, easy to use and store. After a few days we had a problem with the charging adapter. I immediately informed Chef Preserve. To my surprise their friendly staff answered my concerns within a day and after answering a few technical questions as to the problem, with another day they informed that my new vacuum sealer had been shipped to me.. Very courteous and friendly.. Thank you .. Keith Hogue

I put two medium-sized bags in my dishwasher, on the bottom shelf, and ran a normal wash cycle. The bags came out crumpled, with dirty water caught in the folds and they would not deflate. The vacuum was not at fault because I tested it on an unused bag and it worked. I tried again later and put two bags (small ones this time) on the dishwasher’s top shelf. The bags came out still containing some food residue but the valves were not damaged. I suggest using only the top shelf or just washing the bags by hand.

I saw a video on it so I asked for one for Christmas. OMG , I absolutely love it. It's so incredibly quick and easy. It stays on my kitchen counter. Having reusable bags is phenomenal. I've got a freezer filling with meat and fruits and veggies sealed in the frig. I love to shredd my own cheese. It works awesome on that too. I've shown my husband how to use it and he is amazed with it. Best thing money can buy and so worth every penny. It's just the 2 of us living here now so it sure is nice to be able to keep the food fresh longer.

I ordered an extra large glass container and they immediately sent me a replacement with their apologies. I love this product so much. I ordered more glass containers and am going to get rid of my old ones.