ChefpreserveReviews of chefpreserve.com

I am ADDICTED to Chef Preserve! It’s so much easier than the food preserver we present use! CP is convenient and easy to store! In fact it’s left out on my island cause I use it for everything! I’m changing my lifestyle and those glass containers are going to be real convenient for my Sunday food prep! I love it!

I purchased a Chef Preserve Vacuum Sealer in Nov 2025. In April it stopped working and I couldn't figure out why. I contacted the company looking for a possible solution. Christine, from customer service, reminded me that Chef Preserve had a two year warranty. After I answered a few simple questions about the issue, I was told that an order for a new unit was being processed. The next day, I received an email informing me that my new Chef Preserve Vacuum Sealer was on its way. Nice to find a company that truly stands behind their product. Chef Preserve not only has Vacuum bags in different sizes, they also have glass containers with Vacuum lids. I love mine so much that I just ordered another set.

Absolutely a horrible company ... They LIE about their RETURN POLICY ... No Questions asked - TOTAL LIE. Returned products all together (device, bags, extra bags & glass containers) They claim they didn't receive glass containers. If they received and credited everything else, then they received the glass containers. Company & Return Cust. Service are NOT trustworthy. I will continue to negatively review this company whenever I see postings ... in hopes that others don't have to go through what I had to. It's not at all surprising that this company deletes any negative review of their products & their customer service. Anyone should be skeptical if all you read are positive reviews that's a definite red flag!!

The experience was exceptional was more than I expected to get the product is very good and the service from their customer service department was superb. I would definitely recommend this to anyone.

I love my Chef Preserve vacuum sealer. That being said, I misplaced my charging cord. I reached out to Chef Preserve and they were quick to reply and help with the situation. One of the best customer service I have encountered. They stand by their product and do what they can to keep their customers happy. I highly recommend this product and the company!

I ordered from a Facebook ad, hoping for a positive experience, which isn't always the case with online purchases. Received in a week, and I was hooked!! First time I used it was on fresh veggies, and they stayed fresh over two weeks! Then frozen meals, again with great results, and small space in freezer. I saved money with each use, as I live alone and food waste is expensive. Customer service is prompt and courteous, another plus. Trust me, you NEED this little machine!!

I had the vacuum sealer that started to seal then stopped, appearing as it needed to be charged. I plugged it in to charge, immediately the light was going from blue to yellow, it wasn't charging. When I unplugged it, the sealer was hot to touch. I put it back on to charge but the light didn't come on at all. I went on to Chef preserve's website, then to customer help and there was information to send an email to them regarding my problem. I sent the email the night of 4/7/2026 and I had a respondence at 8am on 4/8/2026. Today 4/9/2026 at 8am I had an email letting me know they were shipping a replacement sealer at no charge. Also, letting me know I could dispose of the defected on, it wasn't necessary to return it. I feel the attention that was given to me, with such a quick response, tells a lot about this company. It is one of the best products that I've ever purchased, the Customer Help Team, one of the best! They were quick to respond, letting me know they were working on the issue and then resolved the issue, all of this within 3 days. My recommendation if you looking to purchase a product such as theirs, this company, Chef preserve would be the one to go to.

The post office couldn't manage to deliver it so it got sent back and it took forever. But all I had to do was send a text and they were all over it and the company got me a new one and it works great. Everything's fine. I love it. Great service