CheerbleReviews of cheerble.com

Very good customer service. I was missing a part upon unbooking and they replaced it immediately.

Love this toy! My dachshund loves to fetch but isn’t great at bringing it back and this is a great way to keep him busy and having fun! Can’t wait to get some good use out of it. Shipping was fast and the company was great at communicating with me when there was a mixup with my order.

I backed their Drinkie project on Kickstarter back in 2021. Although it was fully funded, the project failed and Cheerble promised refunds. For a while they were giving regular updates on the refunds, but they stopped over a year ago and so many still have not received the refunds or have gotten any word from them at all, myself included. This company does not care about the people who had faith in them to back a product that was not yet made. Extremely disappointed in how they are handling this situation. If they didn't plan to give refunds, they shouldn't have promised them. I will never trust this company for anything ever again..

Excellent customer service. Very fast at responding and pleasant to deal with. Return order also arrived extremely quickly!

Well-designed products, my cats love their new toy. They also offered great customer service when I had an issue with some components fitting incorrectly, I don't know the exact cause of the issue, but they efficiently send me a replacement

This company stole money from me. I purchased their Drinkie Cat Fountain early with an ETA delivery date of Jan 2022. It never arrived I believe due to production issues. Was told refunds would be given. The last update that refunds were in process was in 2024, but I still never received mine. That was the biggest waste of $99, when it could go to the cancer care bill of my now much older cat.

Thank you for your quick and polite response . My dog enjoys playing the new toy.

Ordered 2 drinkie water dispensers in 2021!!! Have never received the product and never issued a refund back. $239 gone backing up their kickstarter! And they raised well over $400k from people like me and never finished what they started. Despicable and I will never support their company or buy their products again. Wish I could upload all the complaints from other backers.