CheerbleReviews of cheerble.com

I participated in the Kickstarter campaign for this and never received my product. Will adjust rating if I ever receive it. Backer #1966 The last update on the site was November 11, 2024.

I purchased the Drinkie pet fountain in August 2021. I communicated with the company via email for 2 years trying get my refund of $126. As of today, I have not received my refund and the company no longer responds to my emails. Do not use this company since u will just be out your money.

If I could give zero stars, I would. I backed their Drinkie Water Fountain on Kickstarter in 2022 and have yet to receive a refund. The last email regarding their product was November 2024, radio silence since. We as backers were promised refunds but still have not received them and are into 2026. Very poor customer service, I've messaged for follow ups and have heard nothing.

J'ai payé leur fontaine sur kickstarter en octobre 2021 et je n'ai jamais rien reçu ni produit ni remboursement, je ne ferai plus jamais confiance à cette entreprise

Unfortunately their Kickstarter campaign went wrong. I'm usually very patient with Kickstarter campaigns, especially after COVID. But taking money and then never refund the people is not a good idea. I truly believed in this project but after 4 years now it just looks like a scam. Nobody ever answered my emails for asking after a refund. Don't trust this company.

I backed their Drinkie project on Kickstarter back in 2021. Although it was fully funded, the project failed and Cheerble promised refunds. For a while they were giving regular updates on the refunds, but they stopped over a year ago and so many still have not received the refunds or have gotten any word from them at all, myself included. This company does not care about the people who had faith in them to back a product that was not yet made. Extremely disappointed in how they are handling this situation. If they didn't plan to give refunds, they shouldn't have promised them. I will never trust this company for anything ever again..

This company stole money from me. I purchased their Drinkie Cat Fountain early with an ETA delivery date of Jan 2022. It never arrived I believe due to production issues. Was told refunds would be given. The last update that refunds were in process was in 2024, but I still never received mine. That was the biggest waste of $99, when it could go to the cancer care bill of my now much older cat.

Ordered 2 drinkie water dispensers in 2021!!! Have never received the product and never issued a refund back. $239 gone backing up their kickstarter! And they raised well over $400k from people like me and never finished what they started. Despicable and I will never support their company or buy their products again. Wish I could upload all the complaints from other backers.