CheerbleReviews of cheerble.com

Responsive and timely customer service. They were happy to solve my problem

Made a purchase a few weeks ago. Bought the wicked ball rolly and the wicked ball air. Both are exceptional dog toys with pros and cons. The wicked ball rolly is by far my dogs favourite with the cute little barks it voices and the spinning ropes and rolling around the house. It’s very stimulating so he can only use it for 15mins at a time. Battery life on the rolly is short, however not a problem as we only do short plays then put it back on charge. The quality of components is th best I’ve seen of any dog toy. The other reason we supervise and only allow short plays with the rolly is the rubber like coating on this compared the the wicked air is softer and not as dense so can be torn up easier. The wicked ball air is incredible quality but doesn’t have the cool bark feature like the rolly. Battery life is 4 times better than the rolly. This toy also has a dense outer shell that my dog has done zero damage to even unsupervised (note he’s a mini schnauzer) so it’s not all dogs proof. I love how the ball can go in to rest mode but can be reactivated back to play mode by moving it. I was surprised by the bounce it creates when active. It rolls around the room with plenty of power. About my experience with the support team. They sent an email to offer a refer a friend with a discount link. Link glitched out and the support team have worked on a solution and been nothing short of amazing to deal with. Since I have purchased two more wicked ball rolly’s and three spare outer shells with the discount code as I am giving these as gifts to a close friend and one for the mother in law (both also have mini schnauzers) and a spare outer shell for them and one for us. Can’t praise the product or company enough. Get around it

I have a 100lb labradoodle that loves ropes and playtime. I bought the wicked ball rolly as something that could entertain him while I'm working. The toy does great. He throws it up in the air and catches it, pulls it back after it runs away, and will bark at it when it starts making barking sounds. The usb-c connectivity makes it easy to charge without adding a new charger on the wall.

I received a gift of a snail toy that my cat loved but it wasn't working to charge! I reached out to Cheerble and even though I didn't have a receipt, they still are sending me a replacement. It has been a great customer service process and I felt like I was being listened to and that they cared about assisting. Would definitely buy from again!

My kittens love all things rolling. They've enjoyed soft small, pom balls, hard balls, fabric covered balls so I was looking for something different. They're almost a year old now but their personalities couldn't be more different. Oliver was a bit cautious but his brave sister, Penelope, showed him it wasn't to be feared. I have vinyl flooring so this works well in my home. Hope the battery lasts

Had a piece missing on the ball,they were fast to respond,replacing the ball no charge.Does not get any better than this,thanks Elaine. Murray Southern Saanichton BC

I love the Wicked Ball Rolly, my dog is absolutely obsessed with it! Additionally, their customer service was top notch, they got back to me in a timely manner and were beyond helpful! Cannot recommend them enough.

Excellent customer service particularly from the support team. Amazing products and so many choices. Highly recommend.