CheckbookReviews of checkbook.io

Response from CheckbookOct 14, 2025

Hi Cameron, My name is Eden and I'm a member of the Support team. I reviewed your case and I do see that our team has been responding to you in a timely manner. I understand you felt frustrated through this process. Thank you for submitting the documents we requested. Upon further review, unfortunately, at this time we are unable to reactivate your Checkbook account. If you have any other questions on this, let us know and we'll be happy to assist you. Best regards, Eden.

Response from CheckbookOct 13, 2025

Hello Jose, My name is Eden from the Checkbook Support team. Thank you for the great feedback. We are glad to hear that you are having a seamless experience receiving payments from our client through our platform. If you have any other questions, please feel free to contact us at [email protected]. Best regards, Eden.

Response from CheckbookOct 13, 2025

Hi Crystal, My name is Eden and I'm a member of the Support team. I tried to review your case in more details but unfortunately, there are many tickets with the name Crystal. I'm happy to review this situation. Please send us an email to [email protected] and address it directly to me: Eden. Once i receive this, I'll get back to you as soon as possible. Thank you. Best regards, Eden.

Response from CheckbookOct 13, 2025

Hi Vaverto, My name is Eden and I'm a member of the Support team. I reviewed your case and I do see that our team has been responding to you in a timely manner. Thank you for submitting the documents we requested. Upon further review, unfortunately, at this time we are unable to reactivate your Checkbook account. If you have any other questions on this, let us know and we'll be happy to assist you. Best regards, Eden.

Response from CheckbookOct 3, 2025

Hello Charlie, My name is Eden from the Checkbook Support team. Thank you for the great feedback. We are glad to hear that you are having a seamless experience receiving payments from our client through our platform. If you have any other questions, please feel free to contact us at [email protected]. Best regards, Eden.

Response from CheckbookOct 3, 2025

Hi Gary, My name is Eden and I'm a member of the Support team. I looked into this situation and I apologize for the inconvenience this has caused. We are actively working together with the sender of your payment in regards to refunding them for the VCC balances. If you have any other questions on this, please reach out to [email protected] and we are happy to provide you regular updates. Best regards, Eden.

Response from CheckbookSep 5, 2025

Hi Sydney, My name is Eden and I am a member of the Support team. Thank you for your feedback. I reviewed your case and our team has already reinstated your Checkbook account. We have also refunded the $500 payment to the source account. If you wish to send payments as a business on Checkbook, please make sure that you fill out all required information on your profile, such as business name, tax ID, have a business bank account, etc. Once this is completed, let us know and we'll be happy to review your account again. If you have any other questions on this, please email us at [email protected]. Best regards, Eden.

Response from CheckbookSep 5, 2025

Hi Kimori, My name is Eden and I'm a member of the Support team. I reviewed your case and I do see that our team has been responding to you in a timely manner. Unfortunately, your Checkbook account doesn't have a business name, tax ID and many other required information that we need for a business to send payments. Once you have all this information, please send this to [email protected] and we'll be happy to review your documents again. I also see that you are a recipient (from the previous review 2 days ago in regards to the $500 payment). This payment was already refunded back to the sender and the sender was informed to reissue you the payment. If you have any other questions on this, let us know and we'll be happy to assist you. Best regards, Eden.