Jayce K.
Too bad I can't give it a negative star…
Too bad I can't give it a negative star rating. There is NO redeeming quality about this company, in fact, I have absolutely no clue how it is still functioning?! If you need assistance, good luck! No follow-up from support, whatsoever. It has been over 2 weeks and they have not approved my account or sent out my payments, after I have provided the requested documentation, multiple times... and mind you, this is AFTER they email my clients about their incoming payments... then not making the payments for over 2 weeks, making me and my company look like the incompetents, when it's this trash company. If you require verifications of any kind, they should be done at account setup, not after you notify clients of incoming payments. AWFUL.
Response from CheckbookDec 4, 2025
Hi Jayce, My name is Eden and I'm a member of the Support team. I reviewed your case and I do see that our team has been responding to you. Apologies for any delays. Thank you for submitting the documents we requested. Upon further review, unfortunately, at this time we are unable to reactivate your Checkbook account. If you have any other questions on this, let us know and we'll be happy to assist you. Best regards, Eden.