CheckbookReviews of checkbook.io

Unusable service, poor follow-through, and pricing that makes no sense We were introduced to Checkbook.io through a partner platform because we needed automated payouts. From day one, our payout limit was set to $0, which made the service unusable. For the next couple of months, we repeatedly tried to get this resolved. During that time, there were more than 7 missed meetings on Checkbook.io’s end, plus 4 more meetings that were canceled at the last minute without a clear explanation. Communication was inconsistent, follow-up was poor, and the entire process became extremely frustrating. After all that, the pricing we were finally presented with was $1,000 per month plus $0.40 per transaction. Our business typically processes only around $1,400 to $1,800 in payouts monthly, so those costs are completely unreasonable for a small operation like ours. What makes this especially disappointing is that we signed up expecting a functional automated payout solution, and instead spent months chasing a service we were never actually able to use. Based on our experience, I would strongly caution other small businesses to get written confirmation of onboarding status, payout limits, and actual pricing before relying on Checkbook.io.

Runnnnnnn do not trust this company. They donot have no sort of organization within the business. They will continue to give you the run around. This is after replying days and week later. By then it’s another rep and another set of instructions. The system locks up. They will blame you. As if you not complying with them in reality it seem like a language barrier between their workers and understanding and follow up! Donot use this company for business or personal. Runnnnnn

partnered with spritz .finance , checkbook. io stole my money.

Love that they were able to help when I was unsure when my check would deposit. Easy transactions

Requesting to shutdown this company. This is a scam company, they will deduct payment from your customers account but not release your payout. They will say some problem happened with the payment and the payment has not been debited from customers account. They are bloody liars and they will deduct the payment from your customer account, and not even give you the payout by giving false reasons. They charged $399 from my customer's account and that was our first payment on this gateway.

I have having a problem getting information verified with the support team. I wanted to add another bank account for billing, and they suspended my account. The biggest problem is you don't answer at all. This morning left 7 voicemails, and emailed support 20 times to start to get a response. I sent all of documentation that support asked for, and still no response. Created multiple support tickets, and called in the afternoon and left another 10 voicemails with no response. I emailed support every 15 minutes and no response. This can be resolved with a 5 minute phone call.

Been great for my SMB. Fast and efficient payments done at a fraction of the cost. Saved me tons of time!

Absolute garbage. Tried setting up to send payments. Took several days as usual to verify account BUT the account is set at an automatic $0 allotted to send payments. I have sent multiple requests to increase the limit with the same bot reply and a week later NO way to send checks. "It's been escalated"....bs. Switching to a platform with customer service availability now. DO NOT WASTE YOUR TIME WITH THIS COMPANY.