CheapticketsReviews of cheaptickets.com

I received a text from them to my booking details. could never get in to see my information. They wanted to verify to being a human. went through the process more times then I can count. Finally gave up.

Straight up thieves. Misrepresented themselves and their abilities, cancelled our tickets and stole our money. Then they play dumb when you try to escalate the issue to a superior. Avoid at all costs!

They are scammers. If they say 100% refund with an insurance, you're getting it as a credit, not an actual money back. And if you book a flight ticket with credit again, you will be asked to pay twice as much. Please do not purchase on this site.

Nooit hier tickets Kopen. Ze lichten je op, ik kocht tickets waarvan ik de datum voor 55 euro kon wijzigen dus dat is wat ik dee. Ik ging betalen en in de mail stond dat de datum niet is gewijzigd. Dus ze hebben letterlijk geld gestolen.

ATTENTION. I bought my tickets, 2h later they said the airline gave them the wrong rate, then they cancelled my purchase. THIS HAPPENED 2x in two different occasions and in different dates. After COVID crisis, this is a NEW TACTIC TO RIP-OFF customers Shame!!!

I bought refundable tickets with insurance. First, the email said it will take 7 to 10 business days to get the refund, then I called in 8-5-2022 and I was told 3 to 5 business days to get my refund. Today 8-12-2022 they are telling me 4 weeks.

Please never ever use this airline ticket service. You get what you pay for. Cheap is an understatement. The customer service is horrible! God forbid an emergency comes up and you have to cancel your ticket. They'll charge you a secret $99 fee and only tell you when its time to redeem a new ticket. Worst mistake of my life. I'm down 100s of dollars but I assume they would do right by their customers. I'd rather just pay directly from the airline. In that case, at least they'll try to accomodate

These guys used to be great. Today I had the worst experience and I will not be using cheaptickets ever again to book anything. I had been trying all day to book a flight to see an elderly relative who has gotten sick and needs me to be there. The cheaptickets website has redirected me all day. I have had to verify that I am human about 20 times sometimes in circles several times in a row. The website froze at least twice today at the very point where I was to finalize the booking and would not let me book. Then when I would check back later the price was higher. That is a bit fishy. It also would constantly revert me to some default date instead of the dates that I entered for the trip and I would fix it over and over. Finally, I signed on to the site incognito today and booked what I thought was my flight, well as soon as I booked the itinerary showed me booking a round trip for the same date and it was their default date not the dates I selected for the 100th time today. Augh, never again. What is even more irritating is that I immediately contacted customer service via their chat and tried to have the charges halted. Granted, the rep did immediately cancel the trip and submit to reverse the charges. However, it is going to be 3-5 business days for the charges to reverse and that means scrambling for more emergency money to make the trip. I am extremely irritated with their website and, frankly, there should be at least a few minutes grace period on the charges before they submit them. I contacted them immediately after the booking. My credit card shows that all the charges are pending reversal, so they did submit them. I'll give them 2 stars just for at least being honest, but the website, come on guys, you can do better than that!! and taking 3-5 days to reimburse, that's pathetic. This is 2022, that can be processed faster.