CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kevin P.
They have been fantastic
Response from CharlieFeb 13, 2025
Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!
Lisa L.
I respect and like the customer service the experience be on time payment and the service thank you so much and God bless you all and have a bless and safe year 🙏❣️
Response from CharlieFeb 11, 2025
Hi Lisa, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was wonderful and that you are enjoying our Early Direct Deposit feature. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
kendall G.
The customer care team I would have overdraft make life when short on cash
Response from CharlieFeb 13, 2025
Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!
John
Very responsive,and proactive
Response from CharlieFeb 13, 2025
Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!
Cheryl E.
They keep me informed about my balance and transactions
Response from CharlieFeb 11, 2025
Hi Vincent, we’re so glad you’re enjoying our Text Me All Transactions feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Karen G.
I love Charlie, especially since my Social Security payments come early. I never have any trouble They let you know when you can expect the new monthly check coming in. Social Security changed my payment date and I notified Charlie by email to tell them the new date. They wrote back to me immediately and let me know they appreciated the new information to add to my account.
Response from CharlieFeb 13, 2025
Thank you for your positive review, Karen! We’re delighted to hear that you’re enjoying our US Based Customer Service and Early Direct Deposit. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us. Thank you for choosing Charlie!
Paul
I like getting my social security check early and Charlie does that. Great customer service and Charlie visa is accepted everywhere.
Response from CharlieFeb 11, 2025
Hi Paul, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Jeanine
I love Charlie my social security comes early and never had any issues with them.
Response from CharlieFeb 11, 2025
Hi Jeanine, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
