Charles E.
Charlie has been a godsend
Charlie has been a godsend after my online account with another bank was hacked. Charlie has robust security and reasonably good customer service. Getting them on the phone can take quite a bit of time but very responsive once you get hold of them. Other than the long hold time I have no complaints. Text and chat cs has been responsive without the wait.
Response from CharlieFeb 11, 2025
Hello Charles, thank you for your fantastic review! We’re happy to hear that you’re pleased with our easy-to-use app and it's features. Our team works hard to design products that meet our customers’ needs, and your feedback confirms we’re on the right track. We appreciate your support and look forward to continuing to serve you! Thank you for choosing Charlie!




