Charitybuzz Reviews | Read Customer Reviews of charitybuzz.com

CharitybuzzReviews of charitybuzz.com

3.7261 reviews
Home Goods Stores
437 5th Avenue, New York, New York

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Charitybuzz

About Charitybuzz

Charitybuzz is the world’s leading impact marketplace for once-in-a-lifetime experiences, exclusive items and unmatched access. Through its premier auction platform, upscale shopping experience, concierge business and sweepstakes program, Charitybuzz has raised $550 million for cause to date. In addition to incredible luxury travel, VIP event experiences, and rare memorabilia and collectibles, Charitybuzz features exclusive access to the world’s most influential personalities – Sir Paul McCartney, Stephen and Ayesha Curry, Tim Cook, Beyoncé, Eddie Vedder, Jack Nicklaus, Meryl Streep, Warren Buffett, Robert De Niro, and many more.Each purchase generates charitable impact in partnership with more than 4,500 non-profit organizations, including ACLU, MusiCares, Robert F. Kennedy Human Rights, St. Jude Children’s Research Hospital, and Leukemia & Lymphoma Society. To learn more, please visit www.charitybuzz.com.

Charitybuzz (charitybuzz.com) has 261 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: charitybuzz.com
Website: charitybuzz.com
Category: Home Goods Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Charitybuzz reviews

261 approved reviews, newest moderated first

Eric F.
Aug 11, 2022
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Response from CharitybuzzAug 16, 2022
Thank you for your time and for sharing the positivity! We're so glad you're a fan.
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Rebecca
Aug 10, 2022
Charity Buzz is a very professional organization
Charlotte has been outstanding in keeping me in the loop as I wait for the dates of my upcoming Charity adventure .... I am so excited for this event! Charity Bzz has been very professional.
Response from CharitybuzzAug 17, 2022
Hi Rebecca, Thank you for leaving us this feedback; we really appreciate it. It has been a pleasure working with you, and we know that you're going to have a great time on your trip next month! Please don't hesitate to contact us if we can further assist in any way. All the best, Charlotte
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Michelle B.
Aug 6, 2022
David Cook Meet and Greet Pop2000 Tour
We had an incredible experience - over and above what we expected or referenced in the experience bid on. David was a fantastic host - spending time meeting with us before the show (approx 1/2 hr) and then offering us backstage passes to watch his set from the side stage. People behind the scenes were just as accommodating, showing us where the best place to watch from and offering us refreshments. After David's set we were told we could stay and watch the other acts from the side stage. What a great way to see a show from the artist's perspective. An unforgettable experience.
Response from CharitybuzzAug 16, 2022
Thank you so much for sharing the kinds words and wonderful details about your experience. We are incredibly happy to have played a part in making this happen. We are excited to help make more memories like this in the future!
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Customer
Aug 6, 2022
No status on fulfillment
No status on fulfillment. Charged but no understanding if or when will receive my item
Response from CharitybuzzAug 8, 2022
Thank you for reaching out to us via TrustPilot. I do apologize for any delay in communication on our side, as we of course want to make sure your item arrives safely and quickly. Merchandise is shipped via FedEx, either from Charitybuzz or directly from our donor, as quickly as possible after a credit card has been charged. We use professional shipping services for delivery of high-value, tangible items. In addition, we insure tangible items for the full value of the winning bid. A member of the Charitybuzz shipping team will be in touch shortly with an update for you! Thanks again for all of your time and support. Best regards, Scott
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Rita T.
Aug 5, 2022
I was charged for an offer I didn't bid…
I was charged for an offer I didn't bid on but was watching. I have called twice regarding this matter. In general I don't follow the site unless i'm looking for something specific.
Response from CharitybuzzAug 5, 2022
Hi Rita- Thanks for reaching out via Trust Pilot. Please look out for a follow up email from our team in response to your most recent inquiry. We have fail-safes on our website that require multiple steps in order to enter a bid. Customers also receive emails each time their bids are accepted. Charitybuzz’s mission is to raise funds for the charitable causes and organizations that we partner with, and in order to protect the integrity of our platform we do not add, remove, or alter bids. Our team is happy to assist you through the redemption process to ensure you can enjoy your vacation package – we stand by to answer any questions you have moving forward.
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Jane
Aug 4, 2022
I booked a few New York events with…
I booked a few New York events with charitybuzz.com; and charitybuzz was able to arrange my events back to back according to my plan. So, I saved a lot of money on hotels and air flights. It's good service.
Response from CharitybuzzAug 16, 2022
Thank you for sharing your experience! We're very glad to have you as a customer and looking forward to working with you again in the future. Thanks again for your support!
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Randy B.
Jul 30, 2022
I have sent questions with no reply
I have sent questions with no reply
Response from CharitybuzzAug 1, 2022
Hi Randy, Thank you for reaching out to us via TrustPilot. The best way to reach us is via email at [email protected] or you can call us at (212) 243-3900 (9am-6pm EST M-F). A member of our team will reach out today to make sure that we can assist you.
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ABrown
Jul 30, 2022
Non disclosed fees
Non disclosed fees. Literally, BEWARE!!!! ALSO, they can extend bidding unlimited without consent if they see multiple people bidding. Do not use this website.
Response from CharitybuzzAug 1, 2022
Hi A, Thank you for bidding with us! When a bid is placed during the final 10 minutes before an auction's designated close time, that close time will be extended by an additional 10 minutes from when the last bid is placed. As long as bidders keep bidding, that time will keep being extended. This allows competing bidders a chance to stay in the race and continue to bid on our unique items. You can learn more about extended bidding and additional fees in our conditions of sale, or our FAQs page at www.charitybuzz.com/faqs. Our team is also available to answer any questions you may have before entering your bid.
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