CharitybuzzReviews of charitybuzz.com

Response from CharitybuzzJul 27, 2022

Hello Robert, Thank you for your feedback, we're glad to hear that you have multiple unique experiences on our site. I'm sorry to hear that you have not been able to successfully redeem two of your auction wins. A dedicated member of our team will reach out today to get more information and make sure we can help you through the redemption process.

Response from CharitybuzzAug 16, 2022

Thank you for sharing! We are so happy you've enjoyed your experience thus far. We look forward to working with you again!

Response from CharitybuzzJul 20, 2022

We're sorry to hear that you have run into issues while browsing our site. If you have specific recommendations or requests, we'd love to hear them. Our product team is consistently working on new improvements and we'd like to make sure that your feedback is heard. Please reach out to us and let us know what you'd like to see.

Response from CharitybuzzAug 16, 2022

Thank you so much for sharing! We are so happy we could make your dream a reality!

Response from CharitybuzzJul 20, 2022

Thank you for your candid feedback regarding buyer's premium. We are committed to raising money for charities. Over the last 10+ years we have helped thousands of charities raise money for the causes our customers care about, and our premium allows us to continue offering these services to our non-profit partners. The way we display our premium is in line with the industry standard. We alert you that there will be additional fees and call out our buyer's premium in the bid box, and our fees are outlined right at the top of our conditions of sale tab, which is present on every lot page. Your feedback matters to us, and we will continue to work with our product team to improve our customers' experience, across our site and within our app.