ChargeasapReviews of chargeasap.com

Massive delay in delivery, then when it finally arrived, it was not working, black display. Contacted Customer Care, had to send a Video showing it is not working. Since the video was sent, 3 weeks ago, no feedback, no solutions offered, nothing! Avoid this comapany!

1. Received the omega charger and reported it as faulty in Feb-23, uploaded full video verifying with my Shargeek battery pack which has a nice wattage display that the PD port was faulty 2. After several follow ups and no commitment to redeliver in Jun-23 requested a refund, which I was told was not possible. 3. Fast forward to Aug-23 again with lots of follow ups on my side and little back, I'm asked to pay for postage (again!) And to add insult to injury they try to upsell buying more products when considering the shipping fee. Safe to say I've told them I'm not paying due to the terrible lead times to replace their faulty product, awful customer services with clearly scripted responses and cheek to ask to pay for shipment again. Will never purchase from them again, as they simply don't want to do the right thing.

Terrible packaging of components in the mail with lack of adequate packaging causing damage to the charger and cable was damaged in opening the package. Poor consideration to safety with use of flimsy plastic with poor environmental impact. The service was poor in addressing this issue and deferred the issue to the receiver.

Booked an Omega charger from their Indiegogo campaign, later due to many production problems and way over due upgraded to two Zeus Chargers. The port panel of the black one was not sealed to the body and pops out this is a dangerous defect as leaves the device open and if connected to the power supply can electrocute a person. Emailed them provided photo and they updated their campaign webpage to acknowledge manufacturing defect and respond with an email saying they would get back to in mid June but since then ghosted me. Warranty worthless Customer support a joke to non existent. Purchase products from this company at your peril. Received email from Chargeasap this morning (8 August), they said and quote defect not visible to naked eye. Photo I sent them shows clearly the port panel not connected to the body of the charger and they want me to fix myself with glue.

Ordered the GaN Zeus 270W from the we site, and arrived with a double up on the Asian plug adapter, and no Australian adapter - a packing error on product line. I reached out for Support team and after nearly 30 weeks have heard nothing back.

Chargeasap has always been great to work with. I recently received the Zeus Charger. I have used in daily for the past two weeks and almost always have two laptops connected (Macbook Pro M2 and Lenovo Yoga). The charger works flawlessly. It is a stout little powerhouse that is perfect for those needing to travel or move about with various equipment.

I purchased a Flash 2.0 power bank and it was defective, contact the them, it took from April to June to get a replacement, and the replacement was also bad. E-mail them several times, no responds, it is like just being ghosted. I have back this company several times on Kickstarter and purchased from their online store. They have poor quality control and very poor communication.

Chargeasap has many fantastic options for powering devices. From their magnetic charging cables to power banks and the GaN chargers, most of my devices are powered by Chargeasap. Their support is very responsive in the event that you have any problems as well. Highly recommend.