ChameloReviews of chamelo.com

I absolutely love Chamelo! At this point i have 6 of them and they all are so fun!!! love the tint adjustment and the music option. Best for gifting!!!!!!

The best la mejor

I purchased a Chamelo Music Shield on May 7, 2026 (Order/Claim #36740). The glasses developed a charging problem within less than one month of use — the indicator light changes from red to blue, but the device still will not turn on properly even after charging for 1–2 hours. I contacted Chamelo support in early July 2026 to start the warranty process and submitted the official warranty claim form on August 3, 2026. The claim was eventually approved, and a replacement order (#PR-2820) was confirmed around late August. As of today (October 11, 2026), more than three months after I first reported the issue and nearly two months after the replacement order was confirmed, I still have not received the replacement product. Customer support has repeatedly given vague excuses such as “low stock,” “unable to locate the order,” and “being processed by the shipping team,” with no concrete shipping date or tracking information provided despite multiple follow-ups. This has been an extremely frustrating experience. The product failed quickly, and the after-sales/warranty process has been slow, disorganized, and lacking in clear communication. I would not recommend purchasing from Chamelo based on this experience.

All you are doing is great 👍🏻

Ich habe am 29.09. bei Chamelo bestellt. Mein PayPal-Konto wurde zweimal separat mit dem gleichen Betrag belastet. Als ich meine Bestellung überprüft habe, musste ich feststellen, dass Chamelo einfach eine zweite identische Brille zu meiner Bestellung hinzugefügt hatte. Es hat mehrere Tage gedauert, bis meine Bestellung endlich wieder auf eine Brille reduziert wurde. Heute ist der 09.10. und meine Bestellung wurde bis heute nicht einmal versendet. Eine Rückerstattung für die doppelte Abbuchung habe ich ebenfalls nicht erhalten. Doppelte Abbuchung, falsche Bestellmenge, tagelanges Warten auf eine Korrektur und anschließend weder Versand noch Rückerstattung. So sieht für mich kein seriöser Onlinehandel aus. Passt auf eure Abbuchungen auf und kontrolliert eure Bestellungen genau, bevor ihr am Ende für etwas bezahlt, das ihr gar nicht bestellt habt.

At first, I was kinda upset because the order was delayed....but one of customer care contacted me explaining the situation and expedited matters significantly, and he kept following up till I received my order. Now the product itself is unbelievable....smart, classy, durable materials...it turns heads wherever I go, and people get really fascinated by the idea...the call and sound quality are really good and clear, and i dont carry ear pods anymore

Very disappointing customer service and no resolution I never received my product. After contacting customer service, I was told that I would receive a replacement, but it has now been almost a month and the replacement still hasn’t been shipped. I have contacted customer service multiple times and have repeatedly been told that my case has been escalated, but I still haven’t received a proper resolution. At this point, after waiting for almost three months, I would much rather receive a full refund. Unfortunately, customer service has not been able to help me with this either. Very disappointing experience. I just want my money back and this situation resolved. Update: James resolved my problem immediately. Thank you for your service James!

At first I thought it was scam, but I have to say their customer service was second to none , always reassuring me the glasses where coming , the glasses themselves are great and have enjoyed them a lot , I made one mistake and forgot my cover and now have a small scratch on my left lense again my fault . But I would recommend the glasses 100%.