Stacie P.
The entire claim process is super easy.
The entire claim process is super easy.
Response from Crystal FusionJul 8, 2025
Thank you for your feedback!

Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Stacie P.
The entire claim process is super easy.
Response from Crystal FusionJul 8, 2025
Thank you for your feedback!
Christine T.
The process of getting my windshield replaced went very smoothly and the customer service rep was great to work with. There was no problem even when I had to change from a chip repair to a total replacement.
Response from Crystal FusionJul 8, 2025
Thank you for sharing your experience! We're happy to hear the process went smoothly.
Sharon/Morey E.
You have yet to provide the service we paid for. It’s been about 2 months waiting for a window shield. Supposedly it’s on back order. Please provide an update or schedule a date for replacement.
Response from Crystal FusionJul 8, 2025
Hi Sharon, thank you for reaching out and we sincerely apologize for the delay. Unfortunately, the windshield is currently on backorder due to broader supply chain issues that are beyond our control, but we completely understand your frustration. We contacted your glass shop, Caliber, for an update and the glass is estimated to arrive by the end of the month. Thank you for your continued patience. If you would like to speak with a customer support agent, please call us at 866-342-6661. Thank you
Mark D.
They done a great job and showed up when they said they would
Response from Crystal FusionJul 8, 2025
Thank you for the great feedback! We're glad to hear everything was completed as promised and on time.
Jewayne T.
It was very easy to complete my claim
Response from Crystal FusionJul 8, 2025
Thanks for your review! We're happy to hear the claim process was simple and straightforward for you.
Barbara
Great service
Response from Crystal FusionJul 8, 2025
Thanks for your feedback!
Terry H.
Repair was done very quickly. Only without vehicle for a few hours. Very happy with service!
Response from Crystal FusionJul 8, 2025
Thank you for the great feedback! We're glad to hear the repair was completed quickly and that you had a smooth experience.
Madison D.
I was worried because I thought I might just get blanket denied if I ever had to call in the warranty but not only did they fix it the turnaround from filing a claim to fixed was LESS THAN A WEEK. They then sent me an at home kit to apply the solution again. So so thankful for a solid company with an even better producy
Response from Crystal FusionJul 8, 2025
Thank you so much for sharing your experience! We are happy we exceeded your expectations!