Crystal FusionCrystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing190 approved reviews, newest moderated first
Kelly B.
Filing a claim was prompt and only required a phone call. However, the only location that could do the repair was in a town 20 miles from the city I lived in which is much larger.
Response from Crystal FusionJul 8, 2025
Thank you for your feedback! We're glad the claim process was prompt and straightforward. We understand traveling for service can sometimes be inconvenient, and we appreciate you sharing this.
customer
The service was great no waiting or excuses .
Response from Crystal FusionJul 8, 2025
Thank you for the great feedback! We're glad to hear you had a smooth experience.
Henry
Easy to file claim and very nice and professional people to talk to.
Response from Crystal FusionJul 8, 2025
Thank you for the kind words!
Yang
Got my damaged windshield replaced, and they reapplied the protection coating. Whole process was easy and quick. Highly recommend.
Response from Crystal FusionJul 8, 2025
Thank you for your feedback! We're happy to hear the replacement and reapplication process was smooth and efficient. We appreciate the recommendation!
Margaret
Claim process is easy and agents are very responsive and helpful.
Response from Crystal FusionMay 28, 2025
Thank you for the great feedback! We’re glad to hear the claims process was smooth and that our team was responsive and helpful. We appreciate you taking the time to share your experience!
JOHN G.
Fast, friendly service and a no BS replacement policy with an OEM windshield. Thank you.
Response from Crystal FusionMay 19, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our service and replacement policy. We strive to provide our customers with the best possible service and are glad that we were able to meet your expectations.
Clarence C.
Crystal Fusion exceeded my expectation. They were very polite, knowledgeable, and most important they were extremely timely. There was no hesitation in receiving my claim for windshield repair which turned out to be a total replacement. I'm very happy to have a certified warranty with a great professional company.
Response from Crystal FusionMay 19, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our company. We strive to provide exceptional customer service and are glad that our team was able to exceed your expectations. We value your trust and are committed to delivering timely and professional service.
adriana B.
They’re amazing , quick respond very friendly and professional. I can’t recommend them enough I am very happy with them. For the rest of my life I will buy they’re protection . I have used them in July 2024 and April 2025.
Response from Crystal FusionMay 19, 2025
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were happy with our quick response, friendly service, and professionalism. We strive to provide excellent customer service and are delighted that you found our protection valuable. We appreciate your continued support and hope to continue serving you well.
