CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Christi T.
I’ve used certa pet for years. Great experience every time,
Response from CertapetJan 28, 2022
Thank you so much for this review. We’re very grateful for customers like you and hope you stick with us for years to come.
Tyara R.
Quick easy service, went above and beyond to make sure we got everything we needed even moving states
Response from CertapetJan 28, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with us. Please let us know if there is anything else we can do for you.
Tilly H.
I am so glad you have this service, the laws keep changing, making hard to have our service animals with us everywhere we go. The therapist was very nice, and very informative. This is a good service you provide, and thank you so much for it, also the updates on the laws you provide. I have recommended you to two other people, and they have gotten the results they wanted also. Thanks you.
Response from CertapetJan 27, 2022
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Meagan
The process was super easy. The call back time from the medical professional was quick as promised received letter within 48 hours. With no questions asked by my HOA.
Response from CertapetJan 27, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Steven
Customer service was outstanding. The whole process was fast and very professional. Everything I needed was taken care of in 2 days. Great company.
Response from CertapetJan 28, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
natalie P.
Great company. They were there when I needed them to help travel with my ESA and when I needed documents for housing. Relatively in expensive for the service I got. They also keep me up to date on laws that are changing with ESA's
Response from CertapetJan 27, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
Josie H.
I have had a great experience with Certapet. They made the process easy and simple. I was given a clear understanding of what was needed and my next steps.
Response from CertapetJan 27, 2022
Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Ashly K.
Certapet is helpful and quick to get you what you need. They really care and send you helpful resources.
Response from CertapetJan 27, 2022
Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
