Asenath N.
It was super quick easy and painless to …
It was super quick easy and painless to register my sweet companion animal! I recommend this to everyone!

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Asenath N.
It was super quick easy and painless to register my sweet companion animal! I recommend this to everyone!
Laura
They made this process easy and quick im so thankful, ive flown with my esa 4 times now never had an issue without them i wouldnt fly
Jessica S.
Super quick! Thank you!
Christine Miller E.
It was the fastest service ever. File was reviewed and letter completed within hours of submission. The process was so efficient, I was amazed. Thank You!!!
Genesis A.
They were super quick, very nice and made everything very easy. Love them and will use them again. Highly recommend.
Anamile G.
They were very helpful and were able to answer all my questions.
Hayley T.
The 5 start excellent review is for Neeah. She was so helpful, prompt, and knowledgeable. Certapet wasn't helpful in answering their phones but Neeah was so helpful via email. She needs a raise or promotion because she's the good in certapet customer service. As far as certapet in general... It's expensive, their customer service isn't open for good times for Central and Eastern time but they don't answer their phones even when their open..
Valerie J.
I was very impressed with CertaPet. After researching many companies that claim to do what CertaPet does, I was skeptical and worried that I was being scammed. Everyone I spoke with from CertaPet, whether through email or on the phone, was not only helpful but professional and eager to answer my questions. I appreciated all of the patience that was offered to me as I navigated the process. The assessment was thorough but not difficult to complete. I was blown away at how quickly I was approved! I took my time to diligently research my options (trust me, none compare to CertaPet) so I was in somewhat of a time crunch before I had to sign my new lease. After speaking with Clara, she stated she could reach out to the therapist reviewing my assessment and let her know my case was time sensitive. I kid you not, 30 minutes later I received the email stating I was approved! I highly recommend CertaPet to anyone in need of a service like this!