Catie S.
Great customer service!
Great customer service!

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Catie S.
Great customer service!
Lukasz C.
Really professional and easy to use service with transparency around what you get. The process was smooth and quick if you make sure you provide enough information for the assessment to be conducted without follow-ups - so I would recommend being diligent with the questionnaire to save time later. The contextual information was also educational and helpful throughout.
Olivia F.
It was very painless to do this process. Very nice counselors as well.
Lindsey E.
So far, so good. I just got my ESA letter in the mail. I will be needing this when I fly back to Canada with my cat over the Holidays. This will help me save in airfare for my cat, when I already have to pay for a Health Certificate from the vet, approx. $80.00. I will see how this works when I get to the airport in a week!
Rochelle K.
Certa Pet is absolutely amazing! Did not want to do the drive between Chicago and Naples, Fl and putting my Pet in cargo wasn’t even an option. Now I am able to get my 23 lb Doxie back and forth without having to board him when I go to my Florida house. Customer service is also very quick to respond and resolve any issues.
Samantha S.
They have been so amazing to work with! The best customer service I’ve experienced in a very long time. They responded back to my questions and concerns I had in a very timely manner and were very informative and friendly. I will definitely use this website again in the future if I have to.
Monika
Excellent service!!! Quick and easy. I would recommend to anyone. Thank you, CertaPet.
Charlotte
Helped me get my dogs into my condo. Even filled out the paperwork the condo required. Turn around time was really great and the psychologist is super helpful and prompt.