CerebralReviews of cerebral.com

The service was very poor didn't seem like the lady cared she seemed uninterested and unhappy to be at work she didn't see very interested iny ADHD issues and I would like to work with someone else. She also said would sey up prescription and cerebral should be sending out an email about the confirmation of when the script is filled. You guys really need to get some better people instead of just prescribing meds to make a profit. I still havent been able to confirm if my script was filled. I mean does she really need to seem that annoyed to be at work? Horrible experience I've never dealt with a mental health expert with that poor of an attitude.

Cerebral is trash. The only good thing is its accessible. The providers quit and you have to do another intake. They dont have accurate scheduling so youll schedule something and then no one shows up. They lock you out of scheduling for a week at a time so youre unable to get your meds.

I wish I could give zero stars because this company does not deserve any. I met with a prescriber, kellie, and she told me she’d have to contact a third party to fulfill my request to be prescribed adderall. The meeting ended. I waited almost a week with ZERO follow up. I wanted to schedule a meeting with her but her next appointment is November. And you can’t just pick a new provider. You have to email them to request one. They don’t answer for days. I’ve been back and forth with emails since then trying to a. Get my prescription and b. Get a new provider. They take multiple days to reply so they can try to milk your subscription. DO NOT USE

Basically a useless provider for mental health when it comes to needed medications. They actually CANT prescribe anything that has stimulants so you're stuck with hokey vitamins like Straterra that do nothing but give you horrible side effects.

I did not sign up for this. Somehow my email and credit card number were used against my knowledge and were used to sign up for this. My credit card has been charged TWICE and I've contacted customer support only to be called a liar by their representative. They claim I sent them selfies, copies of my ID and insurance cards, and medication samples when I did NO such thing. I wouldn't send any company I had no knowledge of SAMPLES or identification. I am currently speaking with my attorney about how to proceed in regards to this fraud since I can't get any resolution from the company. Don't waste your time. Don't waste your money. Even if I didn't sign up for their service, you'd think they'd want to treat a potential customer with at least some respect but that hasn't been the case. I don't see why they'd treat someone who has already given them money willingly any better.

If I could describe this company in two words, it is MONEY HUNGRY. I have never once had an appointment and canceled my account about a month ago. Even though you do not use your subscription, they will absolutely not give you a full refund. I just got charged again and I do not understand why. Their customer service and values as a company are terrible. You can never get anybody to speak to you on the phone and will try to get you to sort things out via e-mail. Do not waste your time signing up for Cerebral.

I'm in a really dark place in my life right now and need help. At first I thought this would be a good place to get that help, but stay away from Cerebral as far as you can. I was hoping to speak to a psychiatrist and get a diagnosis and medication. At first I talked to a nurse practitioner, and she was nice and our appointment was about an hour long. But she didn't prescribe me any medications, and she told me she was going to have me meet with a "psychiatrist" and that appointment was scheduled 2 weeks out. That's a long time for someone with mental issues trying to get help. The whole reason she wanted me to talk to them is because she was suspecting I had bipolar, and that she needed me to get diagnosed with it. Well I go to the next appointment, and the "psychiatrist" wasn't even a psychiatrist. She was very unfriendly, and there was a ton of background noise in her call. The appointment was literally only about 10 minutes long and she didn't ask me about any of my symptoms, or anything at all really. I told her a medication that has helped me in the past that was not an SSRI or controlled substance, because I am not risking my life with trying anymore SSRIs because they have given me serotonin syndrome before. She just straight up ignored me! Didn't test me for bipolar, said I was severely depressed and went ahead and prescribed me 2 SSRI medications Zoloft and mirtazapine that she wanted me to take at the same time. Excuse me! I looked up these medications and they should NOT be taken together! They can cause serotonin syndrome! WOW! I cannot tell you how highly upset I am about this. First time I reached out for help in a year and now I am highly discouraged to reach out for more. I wish I read the reviews before even trying this app. Already emailed them to cancel AND canceled the credit card I signed up with because of all the anxiety I've gotten from reading other reviews saying they too canceled and were still charged. This is robbery. I live paycheck to paycheck I cannot afford to pay for a bad service like this.

They jump to conclusions and charge for 6 months of service without providing what THEY said they would be able to. Didn't even get the full service. Bur they have their money. Canceled the service. Received a message that we had canceled bur still got charged again 2 months later.