CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Linda S.

Apr 23, 2022

This "therapy" and "evaluation" is a scam

This "therapy" is a scam! Had a 19 minute "initial evaluation" from a "prescriber" who was sitting in her kitchen. The TV was so loud in the background I had to ask her to turn it down. Then in a lifeless manner she asks me a series of yes and no questions about my mood and anxiety and tells me she will prescribe zoloft after I told her in the beginning I cant tolerate that class of medicine. She says, "oh, yea, I forgot" and then says she will give me Lexapro which is the same SSRI class! She KNEW NOTHING!! All of these venture capital funded online mental health treatment companies are just rich people capitalizing on the pandemic online model. Cerebral is run by a 30 year old joke of a "CEO" with absolutely no medical background who is clearly a total narcissist--look how many employees (including C-suite) who are abruptly leaving. Read the Bloomberg article about the reality of Cerebral.com. And they buy these positive reviews--don't believe them. The real owners don't give the slightest damn about quality healthcare--they just want to have hyper growth, go public and then cash out. Stick with a local, in person doctor. Your mental health is way too important!

Response from CerebralApr 26, 2022

Hi there Linda, thank you for taking the time to share your feedback regarding your experience with us here at Cerebral. It's disappointing to hear that you received less-than-satisfactory care, especially when you took such an important step in reaching out for support. This is not the standard we hope to set at Cerebral, and we truly apologize for any difficulties you faced. I would like to take some time to better understand your experience and see if there is anything I can do to help. Please feel free to reach out to [email protected] and ask for me directly. I look forward to hearing from you. Best, Stefanie Cerebral Coordinator

About Cerebral

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026