Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Brittney D.
Dec 1, 2023
First visit was great
First visit was great. Low pressure. Felt “really heard” without being rushed. Looking forward to being a cerebral member and managing my mental health with their help
Response from CerebralDec 1, 2023
Hello Brittney, We really appreciate you taking the time to leave such a positive review of Cerebral! At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral
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Brandon P.
Dec 1, 2023
The person I talked to was wonderful
The person I talked to was wonderful
Response from CerebralDec 1, 2023
Hello Brandon, Thank you for taking the time to leave a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are here to support you! Warm regards, Customer Engagement Team, Cerebral
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Dawn
Nov 30, 2023
I was surprised how well I connected…
I was surprised how well I connected with Katrina my prescriber. I feel she truly understood where I was coming from when I explained to her in brief detail of my past and present. She would make a great psychiatrist. She prescribed my meds and we will see how it goes. See her again in a month. Thank you Katrina and Cerebral.
Response from CerebralNov 30, 2023
Hello Dawn, Thank you for taking the time to leave a positive review of Cerebral. We really appreciate hearing about your experience and your kind words. Our team at Cerebral works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral
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Kirstin B.
Nov 29, 2023
So far the experience has been amazing
So far the experience has been amazing! Grace has been super helpful and she took a long time going over everything so that she could make the right diagnosis. I feel like she genuinely cares about my mental health.
Response from CerebralNov 29, 2023
Hello Kirstin, Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral
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Doug
Nov 21, 2023
Charmaine is committed
Charmaine is committed, focused, smart and incredibly responsive. One of the best people I’ve ever spoken to!
Response from CerebralNov 21, 2023
Hello Doug, Thank you for taking the time to leave a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help! Warm regards, Customer Engagement Team, Cerebral
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Isabel J.
Nov 13, 2023
Cerebral has changed my life
Cerebral has changed my life, before I didn’t know where to to turn I just know I needed help. They gave me that and so much more. I’ve been on the RIGHT medication for a little over a year now and I’m Forever grateful for them and their teams support🖤
Response from CerebralNov 13, 2023
Hello Isabel, Thank you for taking the time to leave such a positive review of Cerebral! We are delighted to hear about your experience and appreciate your kind words. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral
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Nicole
Nov 10, 2023
Would recommend
Would recommend
Response from CerebralNov 10, 2023
Hello Nicole, Thank you for taking the time to leave a positive review of Cerebral. At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards, Customer Engagement Team, Cerebral
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Dani
Nov 3, 2023
Important foundation to mental health
To be honest I'm a bit ambivalent about the platform itself, works fine most of the time and support is relatively quick and helpful. The 5 stars are for my therapist Stephanie, who has turned out to be a perfect fit for me. My first foray into therapy came at a time when I really needed the help and my initial therapist on a different platform was not a good match. With Cerebral I got the medication I needed to overcome a difficult situation and now that those challenges are in the past, the continued talk therapy has become an important foundation to my mental health.
Response from CerebralNov 6, 2023
Hello Dani, We want to extend our sincere appreciation to you for leaving such a positive review of Cerebral. Your feedback is invaluable to us, and we are thrilled to hear about your wonderful experience. At Cerebral, our dedicated team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is truly fulfilling to know that our efforts have had a positive impact. Your review serves as great encouragement for us to maintain our commitment to excellence. Once again, we would like to thank you for your glowing review. If you have any further questions or need any assistance, please don't hesitate to contact us. We are always available to assist you. Warm regards, Customer Engagement Team, Cerebral
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