Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Lyndsey L.
May 23, 2024
The doctor was super helpful
The doctor was super helpful, helped switch my medication and was there for me. Easy and much cheaper than going to the doctor. I’d highly recommend.
Response from CerebralMay 24, 2024
Dear Lyndsey, We sincerely appreciate your positive feedback about Cerebral! Your kind words encourage us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your uplifting review. We're always here to support you if you need further assistance or have any questions. Best regards, Customer Engagement Team, Cerebral
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Suzette N.
May 13, 2024
Samantha Riska is awesome
Samantha Riska is awesome! She understands me and listens and really cares. Really great therapist. I actually can handle things better and also feel better to.
Response from CerebralMay 13, 2024
Hello Suzette, Thank you for sharing your positive feedback about Cerebral and your care team! It's encouraging to hear about your experience with us, as our team consistently strives to provide high-quality care and service. As a way of expressing our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Jenn
May 11, 2024
I’ve had bad experiences with previous…
I’ve had bad experiences with previous Prescribers at other companies. I found Cerebral and was matched with Michael Pizza over two years ago. He is absolutely wonderful and I’ve only had positive experiences with him. Cerebral is a great company and very happy with everything.
Response from CerebralMay 13, 2024
Hello Jenn, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Bri B.
May 9, 2024
Cerebral saved my life
I joined Cerebral about 3 years ago. I was hopeless, depressed and suicidal. Thanks to the work of my Care Counselor and Prescriber, I am in such a good place. The staff truly cares. I would recommed Cerebral whole heartedly. If you have anxiety/depression, you will find an incredible support system here.
Response from CerebralMay 9, 2024
Hello Bri, We truly appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help! Best regards, Customer Engagement Team, Cerebral
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Deirdre Elizabeth Mary B.
May 8, 2024
My therapist is one of the best I have…
My therapist is one of the best I have ever had. Also the ease of the website make getting the help extremely beneficial if you need help.
Response from CerebralMay 8, 2024
Dear Deirdre, We would like to extend our heartfelt gratitude for your positive feedback regarding Cerebral! Knowing that you had a great experience with us is truly uplifting, as our team works diligently to deliver top-notch care and service. Your encouraging words inspire us to set even higher standards. As a gesture of appreciation, we would like to introduce you to our referral program. By recommending our services to others, you can offer them the exceptional service you enjoyed. Further details about our referral program can be found here: https://cerebral.com/refer/. We sincerely appreciate your supportive review. If you require additional assistance or have any questions, please don't hesitate to contact us. We are always here to assist you. Warm regards, Customer Engagement Team, Cerebral
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Russ B.
May 8, 2024
Before consulting with Cerebral
Before consulting with Cerebral, my life was up & down very sporadically. Since working with my provider, things have gotten stabilized and I now feel as though I can manage my life much more effectively & confidently. Thank you Cerebral
Response from CerebralMay 8, 2024
Hello Russ! We truly appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Josiah R.
May 8, 2024
I have a great care team I can rely on
I have a great care team I can rely on, I can always count on them, it works if you work it!
Response from CerebralMay 8, 2024
Hello Josiah! Thank you for your positive feedback about Cerebral! We are thrilled to learn that you had a wonderful experience with us, as our team is dedicated to delivering top-notch care and service consistently. As a token of our appreciation, we would like to introduce you to our referral program. By sharing your positive experience with your friends and family, you can help them enjoy the same exceptional service you received. More details about our referral program can be found here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please do not hesitate to reach out to us. We are always here to support you. Warm regards, Customer Engagement Team, Cerebral
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shannon S.
May 7, 2024
Wonderful Support & Easy Access
I struggle with keeping appointments, making appointment, and remembering appointments. CERBRAL allows me yo access treatment and doctors from my phone. Face to face meetings with doctors that truly care. Starting this journey I was worried about finding the right person to talk to. I don't want to hurt anyone feelings. With CERBRAL you can EASILY change doctors without any shame or embarrassment. I was able to match with a WONDERFUL LADY whose help me understand myself better, explain myself better, and take care of my self better. Thank you CERBRAL.
Response from CerebralMay 7, 2024
Hello Shannon, We truly appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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