Pamela P.
So far everyone has been amazing and…
So far everyone has been amazing and helpful.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 3,389 reviews with 5 stars · Clear filters
Pamela P.
So far everyone has been amazing and helpful.
Rhiannon S.
It's been AMAZING! They were kind and cared about me on a personal level!
Dakota L.
They worked with me when I encountered problems and compromised on an amicable solution.
Response from CerebralApr 14, 2021
Hi Dakota, I really appreciate you sharing your experience with us at Cerebral. I apologize if you have faced trouble with some aspect of our service. We really value your feedback, and I will make sure it is recorded as we work to improve our services. In any event, I would like to see how I can repair this situation. Please feel free to contact me at (415)403-2156 or [email protected]. I look forward to hearing more about the situation and seeing how I can help. Kindly, Molly V Cerebral Coordinator
Sunnydazenow
*Update Cerebral responded quickly and addressed my issues. We found the best path for me and I am impressed with Molly and her ability to get things done! It took a long time to get medication. My first encounter with a therapist was fine but we didn't connect. My second encounter, she had to cancel and is no longer seeing patients. I am reluctant to have a third encounter
Response from CerebralApr 14, 2021
Hi there, Thank you for sharing these concerns with us. I apologize if you faced any difficulties in utilizing our services. I can understand your frustration with this experience, and I would like to work to fix this. Please feel free to contact me at (415)403-2156 or [email protected] and ask for me directly. I would like to learn a little more about your experience, as well as see how I can help. I look forward to talking to you. Best, Molly V Cerebral Coordinator
Carole C.
While I ultimately decided not to join Cerebral at this time, I received excellent and timely information from the customer service team. Austine was sensitive and understanding and able to provide me with the info needed to make a decision. Because of her professional and helpful approach, I may sign up for service in the future.
customer
As someone living with Bipolar Depression, it’s really hard to find online providers that can work with you. Cerebral is that space! Not only was I able to continue the meds I was already on and have them shipped directly to my home, the provider was so caring and knowledgeable and told me things about my BPD that I never knew! I started with one Care Counselor, who turned out to not be a great fit for me. I reached out to support and they made the switch to a new one so easy and seamless. My Care Team is amazing, they stay in touch between sessions. The newsletters I receive via email are so helpful and informative. The price without insurance is reasonable, and you can check with your insurance provider to see if they’re in network. I could go on and on about all the things I love about Cerebral, but you won’t understand until you start your journey with them. 10/10 highly recommend.
Nancy N.
It has only been one month, but so far it is fine. Care counselor and coordinator have been great in answering questions in a very timely manner which is good when dealing with severe anxiety. I enjoy the links to articles and guidelines that I find very helpful in my journaling! Telemedicine is a new concept to me and a great resource while dealing with a pandemic.
Lora D.
The people are very helpful and get back to you in a timely manner. I really like it.