Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

E.G. S.
Jun 4, 2024
Cerebral is the Best!
I found Cerebral after working with 3 other telemedicine companies. The other companies were more concerned about profit than my mental well being. My healthcare specialist made appointments as late as 11:00 pm at night. She is amazing, loyal and really loves what she does.
Response from CerebralJun 4, 2024
Hello E.G., We truly appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Joni C.
Jun 3, 2024
Could not be happier with Cerebral!
I have had two appointments with Olga and they have been great! Coming to Cerebral has been one of the best things I have ever done! They were recommended to me by my daughter who has used them for years and has been extremely happy! I like spending time talking to Olga she is very patient and kind. I always feel better when we are done. I highly recommend them to anyone who needs mental health services. You will not be disappointed!
Response from CerebralJun 4, 2024
Hello Joni, We truly appreciate your wonderful feedback about Cerebral! Hearing about your positive experience is heartening and motivates us to keep striving for excellence in our care and service. Your encouraging words inspire our team to set even higher standards. To show our gratitude, we’d like to ensure that you are aware of our referral program. By referring us to other friends and family, you can help them receive the same exceptional service. Learn more about our referral program here: https://cerebral.com/refer/. Thanks again for your kind review. If you have any questions or need further assistance, please don't hesitate to get in touch. We are here to help! Best regards, Customer Engagement Team, Cerebral
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Alexander S.
Jun 3, 2024
Very welcoming
Very welcoming. Hopefully just what I need. Alcohol addiction and too much mental illness to handle. They really help out and make you feel like they can actually help.
Response from CerebralJun 3, 2024
Dear Alexander, Thank you for taking the time to share your encouraging feedback about Cerebral! Your uplifting words motivate us toward continued improvement. We would like to introduce you to our referral program as a way of saying thanks. When recommending us to those around you, you can help others enjoy the same welcoming service that you experienced. More information about our referral program can be found here: https://cerebral.com/refer/. Once again, thank you for your positive review. Please feel free to reach out if you need further assistance or have any questions. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Nick S.
Jun 2, 2024
I’ve been a patient of Cerebral for 3…
I’ve been a patient of Cerebral for 3 yrs. After a disappointing experience with a local therapist I thought I’d give telehealth a try. I fully believe they saved my life and marriage. I battled bipolar disorder for years . They tailored a medication regimen that has helped tremendously. I would highly recommend them especially if you have a busy schedule like I do . I can comfortably talk to my prescriber at home . If you’re on the fence reach out it just may save your life.
Response from CerebralJun 3, 2024
Hello Nick, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Susan D.
May 31, 2024
Mental Health Matters Most...
I appreciate the consistency in the care I receive and the rapid response time with concerns. I have been a Cerebral patient for a long time and have referred others for the ease of care with mental health. It has been a viral tool in maintaining my mental health.
Response from CerebralMay 31, 2024
Hello Susan, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Since you mentioned referring others to Cerebral, we want to make sure you are aware of our referral program! You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Yunet B.
May 29, 2024
Great experience
Great experience, Rada took her time listening and made me feel safe. I highly recommend her if you have depression or anxiety.
Response from CerebralMay 29, 2024
Dear Yunet, We truly appreciate you taking the time to share your positive feedback about Cerebral! Your kind words motivate our team to keep pushing the bar higher. To express our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. Should you need further support or have any questions, please do not hesitate to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Mary
May 25, 2024
Absolutely the best decision I’ve made…
Absolutely the best decision I’ve made for my mental health. All of their providers and care counselors go above and beyond.
Response from CerebralMay 28, 2024
Dear Mary, Thank you for taking the time to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your uplifting review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Shannon Y.
May 25, 2024
So far so good
So far so good with Chris Bedford. He listened to me, got my backstory, gave me an understandable diagnosis, and got me on medicine which I have to grab here. But he said if this medicine doesn’t work, we will try a medicine that’s close to what I originally asked for, just not that exact medicine and why it wasn’t a good idea (I only googled and thought it would be an okay match but he has something better in mind). He’s worth the monthly fee so far and I’m happy. Yes I’ve seen all the negative reviews about unable to cancel and still taking funds out despite cancelling and whatnot so I’ll change the review if it happens to me, but I like the service so far.
Response from CerebralMay 28, 2024
Hello Shannon, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or ever have any questions regarding canceling or billing, please feel free to reach out. We're always ready to help! Warm regards, Customer Engagement Team, Cerebral
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