Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Savy
Jul 17, 2024
I have always found Cerebral reliable…
I have always found Cerebral reliable and has everything i need in one spot. Instead of paying for the high premiums for insurance I'm just paying for the care that I need and I subscription. I love that there's no hidden fees.
Response from CerebralJul 17, 2024
Hello Savy, Thank you for your fantastic feedback about Cerebral! We're delighted to hear that you had a positive experience, as our team is dedicated to providing excellent care and service. Your kind words inspire us to continue striving for excellence. As a token of our appreciation, we’d like to introduce you to our referral program. By recommending our services to your friends and family, they too can enjoy the outstanding care you received. You can find more details about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Warm regards, Customer Engagement Team, Cerebral
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Logan
Jul 15, 2024
Better than I thought
Just started using cerebral after 20 years of in-office psychiatrist appointments, I was skeptical at first but so far it's great and convenient. My prescriber is awesome and I am looking forward to seeing how it's goes in the future.
Response from CerebralJul 15, 2024
Hello Logan, Thank you for your wonderful feedback about Cerebral! We’re thrilled to hear you had a positive experience, as our team is committed to providing excellent care and service. Your kind words encourage us to keep striving for excellence. As a token of our gratitude, we'd like to introduce you to our referral program. By recommending our services to your friends and family, they too can enjoy the outstanding service you’ve experienced. You can learn more about our referral program here: https://cerebral.com/refer/. Thank you once again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We’re always here to help. Warm regards, Customer Engagement Team, Cerebral
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Oscar B.
Jul 12, 2024
They came though in crisis
I was having a crisis and didn't really know where to get medicine or someone who could help. I tried these guys out since then my depression is manageable and I have my life back! Can't recommend enough !!! My provider listens to how I feel and I feel heard I am very thankful for this app.
Response from CerebralJul 15, 2024
Hello Oscar, Thank you for your fantastic feedback about Cerebral! We're delighted to know you had such a positive experience with your provider , and your kind words mean a lot to us , as our team consistently strives to provide high-quality care and service. Your feedback encourages us to keep improving. As a way to show our appreciation, we'd like to introduce you to our referral program. By sharing Cerebral with your friends and family, you can help them receive the same excellent service you've enjoyed. For more details, please visit: https://cerebral.com/refer/. Once again, thank you for your encouraging review. Should you have any questions or need further assistance, please feel free to reach out. We’re always here to help. Warm regards, Customer Engagement Team, Cerebral
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Joe W.
Jul 12, 2024
Very Knowledgeable
My NP called me on time and asked me questions that were very relevant to me.☺️
Response from CerebralJul 15, 2024
Hello Joe, Thank you for your positive feedback about Cerebral! We're thrilled to hear that you had a great experience with you provider, and we deeply appreciate your kind words. Your support drives us to continually enhance our services. As a token of our gratitude, we'd like to invite you to participate in our referral program. By recommending us to your friends and family, they too can benefit from the excellent service you received. For more information, please visit https://cerebral.com/refer/. Thanks again for your encouraging review. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help. Warm regards, Customer Engagement Team, Cerebral
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Christine N.
Jul 12, 2024
The application is intuitive
The application is intuitive. I was able to easily pick out a therapist that had traits that were ideal for my situation. Scheduling the therapy sessions is very easy. It shows you the available blocks of time for your therapist. I believe if for some reason I wanted to try different therapist that's also possible. The therapist that I found is so nice and very professional. It's so hard to get therapy right now. There's so many wait lists and it's complex when you're trying to use your insurance. This app made it so much easier for me.
Response from CerebralJul 15, 2024
Hello Christine, We truly appreciate your positive feedback about Cerebral! It's wonderful to hear that you had a great experience, and it inspires our team to maintain our high standards of care and service. You can switch therapist anytime for any reason. Your encouraging words motivate us to keep improving. As a token of our thanks, we invite you to join our referral program. By referring friends and family, you can share the quality service you've enjoyed with them. Learn more about our referral program here: https://cerebral.com/refer/. Thank you once again for your kind review. If you have any questions or need further assistance, please feel free to reach out. We're always here for you. Warm regards, Customer Engagement Team, Cerebral
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Barney S.
Jul 12, 2024
Very nice experience only getting…
Very nice experience only getting medication but they are friendly and listen
Response from CerebralJul 15, 2024
Hello Barney, Thank you for your wonderful feedback about Cerebral! We're delighted to hear that you had a positive experience with our service, as our team strives to deliver exceptional care. We do have a few more plans, if you are ever interested in upgrading your account. Your kind words inspire us to continually elevate our standards. As a gesture of our gratitude, we invite you to join our referral program. By recommending us to your friends and family, you can help them enjoy the same great service you experienced. For more details, please visit: https://cerebral.com/refer/. Thanks once again for your encouraging review. Should you need any further assistance or have any questions, please don't hesitate to reach out. We're always here to assist you. Warm regards, Customer Engagement Team, Cerebral
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Angie T.
Jul 11, 2024
Great Affordable Option - No Health Insurance
Such a great and affordable service for anyone needing mental health care, with or without insurance. I love my provider, Melanie Sharpley, and my wife loves her provider. We would definitely recommend this service to anyone!
Response from CerebralJul 15, 2024
Hello Angie, Thank you for sharing your positive experience with Cerebral! We're thrilled to hear that you are satisfied with our service and provider, Melanie Sharpley, our team works diligently to deliver high-quality care. Your feedback energizes us to keep improving. As a small token of appreciation, we'd like to introduce you to our referral program. By referring friends and family, they too can benefit from the outstanding service you've enjoyed. Find more details about our referral program here: https://cerebral.com/refer/. Thanks again for your kind words. If you need any further assistance or have questions, feel free to contact us. We're here to help. Warm regards, Customer Engagement Team, Cerebral
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Consumer
Jul 11, 2024
I’ve had a great experience
I’ve had a great experience so far. By taking charge of my mental health, I’ve felt more empowered and at acceptance. The support is out there if you needed so you never feel alone in this.
Response from CerebralJul 15, 2024
Hi, Thank you for your wonderful feedback about Cerebral! It's uplifting to know you had a positive experience, as our team is dedicated to providing top-notch care and service. Your kind words inspire us to continually improve. As a token of our gratitude, we invite you to participate in our referral program. By recommending us to your friends and family, you can help them enjoy the same excellent service you received. Learn more about our referral program here: https://cerebral.com/refer/. Thanks once again for your encouraging review. If you need further assistance or have any questions, please don't hesitate to reach out. We're always here to help. Warm regards, Customer Engagement Team, Cerebral
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