Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Eric V.
Oct 14, 2024
Pablo
My prescriber made me feel at home. He unequivocally went out of his way to relate with me. I felt like a member of the cerebral family and more than just a patient. The medication worked for me and I am doing fantastic!
Response from CerebralOct 15, 2024
Hello Eric, Thank you for sharing your wonderful feedback about Cerebral! We’re thrilled to learn that you had a positive experience with your prescriber, as our team is committed to providing exceptional care and service. Your support encourages us to maintain our high standards. To show our gratitude, we invite you to participate in our referral program. By recommending us to friends and family, they too can experience the outstanding service we offer. More information can be found here: https://cerebral.com/refer/. Thank you once again for your kind words. Should you have any questions or need assistance, please feel free to reach out. We’re always here to help. Warm regards, Customer Engagement Team Cerebral
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Verified C.
Oct 11, 2024
Happy to be here!
I just got started with Cerebral and I’m happy with my experience so far! I met with a wonderful psychiatrist who was so sweet and kept space for talking about hard things. It was easy to get started and to schedule appointments so I hope it continues to be that way!
Response from CerebralOct 15, 2024
Hello, Thank you for your fantastic feedback about Cerebral! We’re delighted to hear that you had such a positive experience with your clinician, as our team is dedicated to providing outstanding care and service. Your support inspires us to keep striving for excellence. To show our gratitude, we’d like to invite you to join our referral program. By sharing your experience with friends and family, they too can benefit from our exceptional service. More details are available here: https://cerebral.com/refer/. Thank you once again for your kind words. If you have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help. Warm regards, Customer Engagement Team Cerebral
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Fae M.
Oct 8, 2024
So far so good
My experience hasn't been a bad one. My psychiatrist says there has been progress in my mood. I hope I can continue a positive journey
Response from CerebralOct 9, 2024
Hello Fae, Thank you for your excellent feedback about Cerebral! We’re delighted to hear you had such a positive experience, as our team is committed to providing outstanding care and service. Your support encourages us to maintain our high standards. As a token of our appreciation, we’d like to introduce our referral program. By sharing your experience with friends and family, you can help them enjoy the same exceptional service. More details are available here: https://cerebral.com/refer/. Thank you again for your kind words. If you have any questions or need further assistance, please don't hesitate to reach out. We’re always here to help. Warm regards, Customer Engagement Team
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Mari
Oct 7, 2024
I have nothing but good things to say…
I have nothing but good things to say about cerebral. It literally saved my life during my darkest moments, when i couldnt find any good therapists or help in person. So i turned to cerebral. Everything was super easy, super accessable. Ive been with cerebral for about 4 years and im looking forward to many more!!
Response from CerebralOct 8, 2024
Hello Mari, We appreciate your fantastic feedback about Cerebral! It's wonderful to hear that you had such a positive experience with us, as our team is devoted to providing exceptional care and service. Your support motivates us to keep up our efforts. As a token of our gratitude, we’d like to introduce our referral program. By sharing your experience with friends and family, you can help them receive the same outstanding service. You can find more details about the program here: https://cerebral.com/refer/. Thank you once again for your kind words. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Warm regards, Customer Engagement Team Cerebral
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Lauren S.
Sep 30, 2024
Natalie was very present and extremely…
Natalie was very present and extremely knowledgeable. She made me feel at ease and had suggestions that I hadn’t been introduced to before. Thank you Natalie!
Response from CerebralSep 30, 2024
Hello Lauren, Thank you for your wonderful feedback about Cerebral and Natalie! We are thrilled to hear that you had a positive experience with us, as our team is dedicated to providing exceptional care and service. Your kind words inspire us to keep striving for excellence. As a token of our appreciation, we’d like to introduce our referral program. By recommending us to your friends and family, you can help them experience the same outstanding service. More information about our referral program is available here: https://cerebral.com/refer/. Thanks again for your encouraging review. If you need any further assistance or have questions, please feel free to reach out. We’re always here to help. Warm regards, Customer Engagement Team Cerebral
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Melissa W.
Sep 26, 2024
No longer feeling hopeless
I feel very lucky to have found cerebral. I have struggled with depression and anxiety for many years. As a stay at home mom of four kids my mental health is extreme important. I heard about cerebral on a tv commercial and instantly became interested. I went on their website and getting started was very easy. The questions were direct and important. The BEST part for me was their flexibility in their schedules. I was able to book an appointment for the very next day. My psychiatrist was so nice I immediately felt comfortable and not only heard but understood. My feelings were validated and I felt a sense of relief and taken cared of. It was a great feeling to have.
Response from CerebralSep 26, 2024
Hello Melissa, Thank you for your wonderful feedback about Cerebral! We’re delighted to hear that you had a positive experience with us, as our team works hard to provide top-notch care and service. Your kind words motivate us to keep striving for excellence. As a token of our gratitude, we’d like to introduce you to our referral program. By referring us to your friends and family, you can help them receive the same exceptional service that you did. You can find more details about our referral program here: https://cerebral.com/refer/. Thanks again for your encouraging review. If you need any further assistance or have questions, please don’t hesitate to reach out. We're always here to help. Warm regards, Customer Engagement Team Cerebral
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Kara D.
Sep 24, 2024
So far so good
So far so good! They’re very quick and I like that I get to speak with someone via video chat before they prescribe me something. I’ve tried other similar sites that were not as quick and also did not even conduct a consultation besides the form I filled out before prescribing me my medication
Response from CerebralSep 24, 2024
Hello Kara, Thank you for your positive feedback about Cerebral! It’s wonderful to hear that you had a great experience with us, as our team is dedicated to providing high-quality care and service. Your kind words inspire us to continually raise our standards. As a token of our appreciation, we’d like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same exceptional service that you experienced. More information about our referral program can be found here: https://cerebral.com/refer/. Thank you once again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We’re always here to help. Warm regards, Customer Engagement Team Cerebral
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Kramer F.
Sep 23, 2024
10/10 Recommend
Recently signed up for this app and it has been nothing short of amazing. The provider I picked was everything I've ever wanted in a provider. Helpful, knowledgeable, wonderful listener, and personable. I received my meds at my door within a couple of days of my appointment, and they were significantly cheaper than even through insurance. I got all 3 for 30 dollars, and one alone costs hundreds from the pharmacy. Although it might seem pricey for anyone struggling, it is 100 percent worth the cost. I will continue to use the service and so should you!
Response from CerebralSep 23, 2024
Hello Kramer, Thank you for your uplifting feedback about Cerebral and provider! It’s truly rewarding to know that you had a positive experience with us. Our team is dedicated to delivering the highest standard of care and service, so your words are greatly appreciated. Your encouragement inspires us to continually elevate our standards. As a gesture of our gratitude, we’d like to invite you to participate in our referral program. By sharing your positive experience with friends and family, you can help them receive the same excellent service. Discover more about our referral program here: https://cerebral.com/refer/. Once again, thank you for your kind review. Should you need any further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help. Warm regards, Customer Engagement Team, Cerebral
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