Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Michael S.
Mar 6, 2025
Professional and Convenient
I’m really impressed with the quality of care I have received so far. Both my prescriber and therapist were very professional, on time and easy to talk to, and the time slots offered made it easy for me to see them at a time that works for me.
Response from CerebralMar 6, 2025
Dear Michael, Thank you for taking the time to share your positive feedback about Cerebral! Your encouraging words motivate us to keep pushing the bar higher. To say thank you, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. We are here to support you if you ever have any questions or concerns. Kind regards, Customer Engagement Team, Cerebral
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Vicki R.
Mar 4, 2025
Awesome therapist!
Lisa is a wonderful therapist! Understanding, compassionate, and very relatable. I am grateful to have found her.
Response from CerebralMar 4, 2025
Hello Vicki, We appreciate your positive feedback about Cerebral and your clinician. It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Cheslee P.
Feb 26, 2025
Expectations Met!!!
I read about 25 bios before deciding who I wanted to be my therapist. Having the flexibility to choose someone who I think is a good fit was really self assuring. During my first visit, my therapist was AMAZING and we made some really good discoveries in just 45 minutes. She was patient, understanding, empathetic. I felt so comfortable talking to her and made my decision to seek therapy that more worth it. I am excited to see where I am a month from now. I highly recommend Cerebral.
Response from CerebralFeb 26, 2025
Hello Cheslee, Thank you for taking the time to share your positive feedback about Cerebral and your clinician! Our team consistently strives to provide high-quality care and service, so it is encouraging to hear of your experience. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Consumer
Feb 20, 2025
Cerebral helps me feel supported
I followed my therapist from her former practice to cerebral a few weeks ago, and I prefer it much more than her previous practice. The dashboard is so easy to use. I love that I can schedule my own appointments around my schedule. It’s also nice to be able to add in an extra session here and there when I need it. I am very happy that my therapist made the move to cerebral.
Response from CerebralFeb 20, 2025
Hello, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Jill H.
Feb 20, 2025
Excellent experience
Excellent experience. Thank you!! You are the best.
Response from CerebralFeb 20, 2025
Hello Jill, Thank you for taking the time to share your positive feedback about Cerebral! To say thank you, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Once again, thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Robin Nicole S.
Feb 15, 2025
Amazing app. Will continue using for as long as it's around
Such an easy app to navigate for scheduling, reviews, and getting in touch with support staff. The therapists and medical prescribers are amazing and I'm fully covered by insurance (aside from 25$ for medication every two months or so). My experience as a whole has been amazing and convenient. I definitely will tell my friends about it and anyone else interested in starting therapy and will listen.
Response from CerebralFeb 18, 2025
Hello Robin, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As you mentioned telling your friends about Cerebral, we would like to ensure you know of our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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lori B.
Feb 13, 2025
i absolutely adore my therapist shari…
i absolutely adore my therapist shari schaffer. she’s awesome and has helped me a lot!
Response from CerebralFeb 13, 2025
Hello Lori, We appreciate your positive feedback about Cerebral and your provider! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/ . Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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ekim S.
Feb 1, 2025
After only one session shows results
My Prescriber was very nice and understanding of what i was informing him about and he after one session helped make one of my problems a strong amount better and im grateful for that im excited to see how the rest goes as only after the first treatment the results for this one part of my problems is significantly improved
Response from CerebralFeb 3, 2025
Hello Ekim, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. As a token of our gratitude, we would like to introduce you to our referral program. By recommending us to your friends and family, you can help them enjoy the same outstanding service that you experienced. You can find more information about our referral program here: https://cerebral.com/refer/. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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