Brooke B.
Getting my mental health back on track without leaving my house 🙂
Having not been to my normal psychiatrist in over a year, I could not just call and get an appointment and was basically treated as a new patient and put on a 4-6 month waiting list. After 4 months going by I decided I had to do something else. Anyone struggling daily with some sort of mental health issue knows a 4-6 month wait to get yourself back on track can be unbearable. I found Cerebral, signed up, had my first video appointment the very next day. The sign up process was simple, as well as the whole process of the visit. There is a long list of insurance providers they accept, and if your insurance isn't one of them you have the option to get the necessary paperwork to send to your insurance provider to be reimbursed if covered. Without insurance the membership price is way less than you would be paying in office that's for sure (I paid not even half for the visit and medication than what I would have paid for just the office visit for an in office locally).You can pick the provider you want (they give you the name and picture of a variety of providers with some details such as experience and education), the date and time of your appointment that works best for you. The provider I chose was amazing! She was super down to earth, relatable, listened to what I was actually saying about my issues/concerns, was empathetic, honestly she was all the things that in my experience most providers I've seen in office in the past lacked. She quickly came up with a plan and medications to try. I had a choice to pick up at a local pharmacy or have mailed straight to my house. This whole process was easy, I didn't have to leave my house, worry about finding childcare to go to an appointment, wait weeks or months. I am so thankful ❤️