CerebralReviews of cerebral.com

Response from CerebralSep 7, 2021

Hello Nicole, this is Rachel with Cerebral. Thank you so much for your kind words regarding your sessions. We also appreciate the feedback you've included here. Please know that we are actively taking feedback like yours into account to make Cerebral better overall as we continually strive to provide high-quality access to mental healthcare for everyone seeking support. We would like to take this opportunity to learn more about your experience. To speak further, please feel free to contact our support line at (415) 403-2156 or [email protected] and ask for Stefanie directly so that you can connect. We hope to hear from you soon. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralSep 7, 2021

Hi Ricardo, this is Rachel with Cerebral. Thank you for taking the time to write in your feedback. We appreciate being able to learn more about your experience with Cerebral. We’re constantly striving to improve and feedback from clients like you is an integral part of that. I’m so sorry we haven’t met your needs thus far, but I’d like to see what we can do to make this situation right. Please don’t hesitate to reach out to us by responding to this message or by giving us a call at (415)403-2156 and asking for my colleague Stefanie directly. Let us know how we can best support you through this process. Warm regards, Rachel T. Cerebral Coordinator

Response from CerebralSep 7, 2021

Hi there, this is Rachel with Cerebral. Thank you for taking the time to give us this valuable feedback. We appreciate being able to learn more about your experience with Cerebral. I'm truly sorry to hear you didn't receive the support you were looking for. I apologize for any challenges you may have faced while trying to utilize our services, and I'd like to see what we may be able to do to improve your experience. Feel free to reach out as a response to this email or by phone at (415)403-2156 and ask for my colleague Stefanie directly. Please let us know how we can continue to support you through this process. We look forward to connecting with you soon. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralSep 6, 2021

Hi Mary, this is Rachel with Cerebral. Thank you for taking the time to share your feedback. We appreciate the opportunity to learn more about your experience with us. I sincerely apologize for any challenges you may have faced while trying to utilize our services. This certainly isn’t the high level of care we’re constantly striving for, and I’d like to offer you our assistance to help make things right and repair your trust in Cerebral. Feel free to reach out as a response to this email or by phone at (415)403-2156 and ask for my colleague Stefanie directly. Please let us know how we can continue to support you through this process. We look forward to connecting with you soon. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralSep 6, 2021

Hello Na'Imah, this is Rachel with Cerebral. I appreciate you taking the time to share this valuable feedback with us. It's important to be able to learn more about your experience using Cerebral. We're always taking into consideration the feedback we get from clients like you, so thank you. If you have any other thoughts regarding certain aspects of the service that you think could be improved upon, we'd love to find a way to make Cerebral work better for you. To speak further you can give us a call at (415)403-2156 or by emailing us at [email protected] and ask for my colleague Stefanie directly. We hope to hear from you soon. Kind regards, Rachel T. Cerebral Coordinator

Response from CerebralSep 2, 2021

Hello, this is Rachel with Cerebral. We appreciate you taking the time to share your feedback and experience with us. I'd like to sincerely apologize for any challenges you have faced while trying to utilize our services. Ensuring that our users have access to high-quality, reliable support is of the utmost importance to us, and I truly regret to hear that your experience has fallen short of these qualities. We would like to take the time to hear more about your experience, and would greatly appreciate the opportunity to help mend this situation for you however we can. To get in touch, you may reach out to us at (415) 403-2156 or by emailing [email protected]. Please feel free to ask for my colleague Stefanie directly. We hope to hear from you soon. Warm regards, Rachel T. Cerebral Coordinator

Response from CerebralAug 27, 2021

Hello Karen, We appreciate you taking the time to share your feedback with us. We're always taking into consideration the feedback of subscribers like you. I also apologize for any inconveniences you may have come across while utilizing our services. If you have any additional thoughts regarding certain aspects of the service that you think could be improved upon, we’d love to find a way to make Cerebral better work for you in exchange for your time and feedback. Feel free to get in touch by responding to this email or by phone at (415)403-2156 and ask for Stefanie. Please let us know how we can support you during this process. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralAug 27, 2021

Hi Caroline, This is Rachel with Cerebral. We appreciate you taking the time to share your experience with us. I’m so sorry for any troubles you may have encountered while trying to utilize our services. This certainly doesn’t sound like the high level of care we’re constantly striving for at Cerebral. I’d like to offer our assistance so we can make things right and help repair your trust with us. Please don’t hesitate to reach out as a response to this email or by phone at (415)403-2156 and ask for Stefanie. Let me know how I can continue to support you through this process. Warm regards, Rachel T. Cerebral Coordinator