CerebralReviews of cerebral.com

Response from CerebralSep 23, 2021

Hi Aixa, Thank you for sharing this insight with us. It helps us to improve in creating a more seamless and quality experience for Cerebral's clients. If you would be willing, I would love to find a way to make Cerebral better work for you so that you can experience the full benefit of our services. To get in touch, please feel free to contact [email protected] and ask for me directly. Looking forward to hearing from you. Best, Stefanie H. Cerebral Coordinator

Response from CerebralSep 16, 2021

Hi there, this is Rachel with Cerebral. Thank you for writing in this feedback. It's disappointing to hear that you weren't satisfied with our services, and I apologize if we were not able to support you in the way you needed. In any event, I do sincerely appreciate your sharing, and we'd like to learn more about your experience. Please contact us at (415)403-2156 or [email protected] and ask for my colleague Stefanie directly. We look forward to hearing about your experience as well as seeing if there is anything we can do to help. Kindly, Rachel T. Cerebral Coordinator

Response from CerebralSep 16, 2021

Hi James, this is Rachel with Cerebral. Thank you so much for taking the time to share this experience and feedback with us. I'm so sorry to hear that you were disappointed in our services. I can see how medication delays may have led to a lot of frustration and concerns. I'd like to take some time to look into this situation further and see if there is anything we can do to help. Please feel free to reach out to us at (415)403-2156 or [email protected] and ask for my colleague Stefanie directly. We're happy to see what we can do to help repair your trust in Cerebral. We look forward to speaking with you soon. Best, Rachel T. Cerebral Coordinator

Response from CerebralSep 14, 2021

Hi Nicholas, this is Rachel with Cerebral. Thank you for sharing this feedback with us. I'm so sorry to hear about this medication concern and can understand your disappointment if you and your care team were not on the same page. Please feel free to contact us so we can see what we may be able to do to mend the situation. We can be reached at 415-403-2156 or at [email protected] and ask for my colleague Stefanie directly to connect. We look forward to hearing from you soon. Kind regards, Rachel T. Cerebral Coordinator

Response from CerebralSep 10, 2021

Hi Barbara, this is Rachel with Cerebral. Thank you so much for taking the time to share this experience and feedback with us. I am so sorry to hear that you were disappointed in our services. I can see how medication issues may have led to a lot of frustration and concerns. We would like to take some time to look into this situation further and see if there is anything we can do to help. Please feel free to reach out to us at (415)403-2156 or [email protected] and ask for my colleague Stefanie directly. We're happy to see what we can do to help repair your trust in Cerebral. We look forward to speaking with you soon. Best, Rachel T. Cerebral Coordinator

Response from CerebralSep 7, 2021

Hi Melissa, this is Rachel with Cerebral. Thank you for taking the time to share this helpful feedback with us. I'm so sorry that you've had some difficulties while trying to utilize our services. I'd like to take the opportunity to make things right in exchange for your time and feedback. Feel free to get in touch by responding to this email or by phone at (415)403-2156 and ask for my colleague Stefanie so you can connect. We hope to hear from you soon. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralSep 1, 2021

Hi Kylee, This is Rachel with Cerebral. Thank you for taking the time to share your feedback with us. We appreciate being able to learn more about your experience. I'm so sorry for any challenges you may have faced while trying to utilize our services. This certainly doesn't sound like the high level of care we're constantly striving for at Cerebral. I'd like to offer our assistance to see what we can do to make this right. Feel free to reach out as a response to this email or by phone at (415)403-2156 and ask for Stefanie. Let me know how we can continue to support you through this process. Warmly, Rachel T. Cerebral Coordinator

Response from CerebralAug 31, 2021

Hi Daechelle, This is Rachel with Cerebral. I want to thank you for taking the time to share your feedback with us. We appreciate being able to learn more about your experience with Cerebral. I also want to apologize for any challenges you may have faced while trying to utilize our services. I'd be happy to offer our assistance so that we can help improve this situation. Feel free to reach out as a response to this email or by phone at (415)403-2156 and ask for my colleague Stefanie directly. Please let us know how we can continue to support you through this process. We look forward to connecting with you soon. Warm regards, Rachel T. Cerebral Coordinator