Alice
Great for Mental Health Care
Great source for mental health medications and care! App is a little glitchy but has been slowly working out the bugs. Overall I love it!

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 350 reviews with 4 stars · Clear filters
Alice
Great source for mental health medications and care! App is a little glitchy but has been slowly working out the bugs. Overall I love it!
Summer L.
I’ve been putting this off for sometime. I’ve been experiencing, for years sleeping issues, anxiety/panic attacks and HX of ADHA. I call myself a “no sleeper, binge sleeper,” meaning I will go weeks where I cannot sleep (2-3 hours of terrible sleep and I feel wide awake and that’s with taking Tylenol PM) then a few weeks later, usually 3-4 weeks, I sleep so much. I’ve coupled that with severe anxiety and the inability to focus on tasks at hand and feeling scattered brained. Which leads back to anxiety because I can’t focus. (ADHD diagnosis as a 24 year old) After todays appointment I was able to talk with someone in the comfort of my own home, bringing my anxiety level down. I didn’t feel judged and was able to really dive into what has been plaguing ME for sometime. We were able to discuss treatment options which included previous history/past treatments and the reason of why it may have not worked. I felt he truly listened and cared. We worked together to develop a first step with the ability to contact him at any time. We will have a follow-up too! Most of all I was given choices and not pushed off with a general in-person MD saying “we all have anxiety and panic attacks.” The only reason I am giving this 4 stars is because the optimal treatment options to help treat ME, was governed by state issues that prevented my healthcare provider from providing me with the treatment than was best. Now, to be clear this is NOT my Healthcare providers doing. It just amazes me that non-doctors govern how trained medical professionals can treat patients and put restrictions on care. Again, this is a great experience and I will continue to do my part in my care - speaking to someone about my issues. That appt is Wednesday. I’m excited to start my medications and see how they help. I’m so happy I have access to notify them if they don’t work etc. I feel like this is a place we’re we can FOCUS directly with the issues at hand. Can’t do that at a general doctors office in my experience, just a million of referrals and dismissive attitudes. I’m just disappointed with non-doctors, creating state restrictions on TRAINED medical teams. Just crazy to me. Mental health is AS important and physical health. Often mental health come first. *Treat the mind so you can treat the whole body back to health*
Jhonny M.
It was good talking to the Doctor to know what are my symptoms and what medications I need to take to start feeling better.
Response from CerebralApr 8, 2022
Thank you for sharing your review!
GothGoofy
I would rate it 5 stars but I just don't know to much about them yet. I've been a member for about 2 weeks now I simply do not have enough information to rate them 5 yet, but so far so good was able to get a disc for 35 for my first month which is very nice for someone who doesn't trust a lot of companies. I see mixed reviews about them, but I have so far seen no down side yet. My prescriber was very nice listened and even gave some medicine to try to help with my mental issues. You can also change your appointment date at any time by yourself. If you want to cancel you do have to contact the support team but usually only takes 1-3 days for them to do it. So just make sure to cancel couple days before your next due date. Very helpful, fast, friendly and was willing to just listen. +Rep
Response from CerebralApr 7, 2022
Thank you so much for taking the time to share your review with us! We sincerely appreciate it!
customer
Cerebral is an excellent resource for mental health. I have found therapists on this site that are significantly better trained and more helpful than in other therapy situations in the past. They are also incredibly communicative when a problem does arise, even something as simple as scheduling that on other sites doesn't warrant an immediate response. My only reason for giving 4 instead of 5 stars is that there is no way to "pause" your membership for a period of time. For example, my therapist and I both had scheduling issues and were unable to meet for almost a month, but I still paid for price for that month. It seems like being able to "pause" or even get a discounted rate for times like that would be beneficial for such an expensive service.
Response from CerebralApr 7, 2022
Thank you for taking the time to share your review and we are thrilled you are enjoying the service! We actually do have the capability to pause your account! You can reach out to your coordinator and request they pause your account or you can email us at [email protected] and we can support you there as well. All the best, Meagan Care Coordinator
Marissa W.
Cerebral made it easy to get medicated for anxiety and depression. The medication was sent to my house and all of my appointments are done from my couch. The only negative thing about cerebral is you can’t skip out on therapy if you aren’t insured and I’m having trouble connecting my insurance. Despite this issue, my experience with them has been life changing. I finally feel like a real person.
Response from CerebralApr 7, 2022
Thank you for taking the time to share your experience and feedback with us! If you are needing support with us at all, please don't hesitate to reach out to [email protected]. All the best!
customer
My dr is very good. I like Dr Emmanuel Nji. Also, if i have a question or need assistance, I am able to quickly get onto the website and ask and will receive an answer within 24 hours.
Response from CerebralApr 1, 2022
Thank you for taking the time to give a shout out to your care team! We really appreciate it and will pass along the praise!
Callie
Good Listeners and you get a live person on the phone when you call customer service. This makes a huge difference.
Response from CerebralApr 1, 2022
Thank you so much for taking the time to share your feedback! We sincerely appreciate it!