Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

brett_lift_
Aug 27, 2025
My experience has been fantastic thanks…
My experience has been fantastic thanks to a prescribing physician who listens and is very responsive when I have medication questions. The real 5 star benefit has been my counselor Lauren. She has gone above and beyond to see what others might miss. She is blunt and to the point without being mean, which I am a huge fan of. I cannot say enough good about my interactions with Cerebral.
Response from CerebralAug 28, 2025
Dear Brett, Thank you for taking the time to share your positive feedback about Cerebral! It's encouraging to hear that you had a fantastic experience with us, as our team consistently strives to provide high-quality care and service. Please do not hesitate to reach out if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Mike Dubose The D.
Aug 27, 2025
Elizabeth is a great therapist
Elizabeth is a great therapist. She listens, has good feedback and gives me effective means to help me heal from my trauma.
Response from CerebralAug 28, 2025
Hello Mike, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Elizabeth L.
Aug 26, 2025
I am treated like a person to my…
I am treated like a person to my clinician that has mental illnesses. I’m not treated/defined as a diagnoses of mental health illnesses. If I need help, the support staff has always answered my questions and never make me feel like my requests are dumb. It is super easy and painless to make an emergency meeting with the clinician.
Response from CerebralAug 27, 2025
Dear Elizabeth, Thank you for sharing your positive feedback about Cerebral, and your clinician! We're encouraged to hear that you had such a good experience with us, as our team consistently strives to provide high-quality care and service. Please reach out if you ever have any questions or concerns. We're here to support you! Best regards, Customer Engagement Team, Cerebral
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Richard P.
Aug 26, 2025
Excellent Service
I was able to schedule an appointment with a psychiatrist within 24 hours. She was very professional, knowledgeable, and able to answer all of my questions. They also accept most insurance plans. This is an excellent service.
Response from CerebralAug 26, 2025
Dear Richard, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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J L.
Aug 24, 2025
Long Time User
When I began with Cerebral, I had the most wonderful therapist. She helped me through some difficult times. Unfortunately, Cerebral did a mass layoff, and she was a part of that. I had to work through a few to find my next right match, and I have. I look forward to my sessions and am grateful for this service, as my schedule is crazy busy, it’s nice to be able to book around my life.
Response from CerebralAug 25, 2025
Hello J Lewis, We appreciate your positive feedback about Cerebral, and your clinicians! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Anderson T.
Aug 24, 2025
user friendly app, good experience
The app is easy to navigate and set up calls with your provider. I opted for medication only due to my specific needs, and my prescriber listened with intent and helped me navigate to the correct prescription and dosage. Even when things became difficult for me in my personal life and I would forget to set up a monthly call, I would get an email saying that it was completed for me. Things like this helped me stay on track with my medication and update my provider with information on how I’m doing.
Response from CerebralAug 25, 2025
Dear Anderson, Thank you for taking the time to share your positive feedback about Cerebral! It's encouraging to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please do not hesitate to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Susie M.
Aug 23, 2025
Great!
I have been using cerebal for about 2 years now and I absolutely love my therapist! I also love how easy it is to change therapists and Nurse Practitioners.
Response from CerebralAug 25, 2025
Hello Susie, We appreciate your positive feedback about Cerebral, and your clinicians! It's heartening to hear that you had a great experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Amber J.
Aug 20, 2025
I’ve just found Cerebral and am so…
I’ve just found Cerebral and am so thankful I did. My clinician was knowledgeable, listened, and most importantly, she was kind.
Response from CerebralAug 20, 2025
Hello Amber, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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